Reviews (26)
Awesome job from beginning to end
They will not participate in programs that help people. why I was a customer for 40 years since new owners it’s been down hill . The program does pay for the oil.
Very honest pricing they explained what was needed to do the job
Very professional and buisness-like
Great place
Responsive, experienced and skilled professional
Very rude and unprofessional. Will never be using this company
Great company, I recommend to everyone.
The only honest and professional hvac guys around!!!! I searched for 5 months to find an hvac shop that would be willing to replace just the motor and fan in the blower unit. Every other shop we’re incessant with their “mansplaining” about the entire unit and condenser had to be replaced with quotes of 6k to 15k!!!!!! Brodeur and Sons were the only hvac guys who didn’t do that. One shop told me to get appliance warranty. I got one with choice home warranty - complete crooks!!!! They made up all sorts of reasons and reported absolute inaccurate and false report to declare that they couldn’t fix the problem. Unbelievable. So many crooks out there. Brodeur and Sons are the best.
Brodeur & Sons are the HVAC Co.to go to. Dont go to anyone else. Honest, trustworthy, and more than fair. Really, I dont say these things much. Go with these guys.
Very happy with service. Was referred to me as reliable, honest and great people. That was an understatement. Thank you
Courteous and answered my questions in a timely manner
Very happy with the service I received, very professional and came out quickly.
I had an AC refrigerant leak in the middle of the summer, on a newly installed system (done by someone else). They got a technician out immediately even though it was a busy time of the year for them. The technician did great work and helped me troubleshoot it (including recommending a course of action that likely wasn't the most profitable for them, which I respect). Afterwards I had to call to get a receipt sent as I had lost my original copy, and they were very friendly and accommodating again. I highly recommend them!
After using this company for years, this is the final straw. Woman who answers the phone is incredible rude. She basically berated me on the phone. Not to mention of of their guys threatened to sue me if he got injured?? I appreciate the other two men who have given me great service but after this last time, I’m done.
I had emergency! My oil furnace shut down in the cold day. I called them for the first time. Lady answered was very nice and less then 30 minutes John aka (Joãozinho) showed up. He was very helpful, polite and knowledgeable. Within 2 hours he had it running like new. reasonable prices.
Horrible place guess they dont like competition
Just had my apartment changed from oil to gas heating. They redid all the duck work and made sure everything was insulated and sealed properly. The guys doing the work were always very polite and nice. My son talked to them through the vents constantly and they were great about it.
First off. DO NOT SEND ANYONE YOU LOVE OR CARE ABOUT TO THIS COMPANY. THEY WILL BIRATE YOU VIA PHONE. Unfortunately this company was recommended by one of my neighbors (obviously he hasn't checked their existing reviews), so I gave them a call. Boyyyyy was my neighbor mistaken. Wow. I'm not sure I even have words to describe the hostility I just endured. I called the place last night and left a message with a very nice man letting him know I needed service for our boiler. He gave me pricing and informed me that someone would call me in the morning to schedule an appointment. Well the woman I spoke with this morning was a NIGHTMARE. She started literally SCREAMING at me during the call. So much so, that I actually had to stop her and correct her unruly and very inappropriate behavior. I had said to her while she was yelling "ma'am, listen to yourself. You are YELLING at a customer. Please calm down and correct your behavior. This is inappropriate." When she didn't stop being aggressive and chose to continue in the same tone and manner, I then just asked that she please just make the appointment so that we can move on from this. I made the mistake of informing her that I'd be calling back later today to file a complaint regarding her behavior. At that point she completely lost it on me, demanded to know who I'd be calling and reporting her to and then told me that her company was now unable to service me and that they wouldn't be able to assist us. She called back five minutes later and said the same thing "yeah... we're not going to be able to service you. Have a nice day!" Most awful customer service I have ever experienced. Again I repeat, do not recommend this company to ANYONE you CARE about or LOVE. Unless you want to run the risk of them being birated, treated poorly and literally YELLED at while trying to request service. I say this because I was calling on my 83 year old grandfather's behalf as I normally do. But if he were the one to call, I would hate f
Horrible customer service!! I do not recommend this company to anyone looking for oil delivery. Too many good oil companies out there with etra attention to loyal customers to deal with rude, unprofessional people that have no loyalty to the customer. DO NOT GIVE THESE PEOPLE YOUR MONEY!!!