Reviews (27)
Nice service
Fast and easy service
The service I received to clean my furnace was excellent!
Excellent and professional
I have been a LH&C customer for many years. This afternoon, I realized that the first floor heating zone of my home was not working. After calling the call service for LH&C, I quickly received a call-back from a technician. Moments after we began to speak, I could tell that he was not interested in coming to my home to address my problem (Sunday at 4 PM). After a few questions, he diagnosed my problem as "most likely" a frozen pipe and told me to call my heating oil supplier. Wow! What responsive Emergency "Service!" They just lost a customer. I called another local company and will have a technician at my home by 7 PM. Thanks, Ludlow Heating! You have steered me towards a more responsive oil burner service provider. Update: 4-3-22. My boiler was shot and just had a new one installed by my new oil burner provider.
If I could leave no stars I would. I called this company a while back and they came out and help me me and was pretty good with their response time. Today I called them because I am having an issue and I was told because I am not a customer They cannot help me. Mind you, they have already come to my house his house once before Making me a customer of theirs. I explained to the guy it is 54ﾟ in my house and I have 3 children, And today is Friday and he said They cannot come out today because I because I am not a customer and the earliest they can come out is Friday. He then said that is what I get for using a discount oil company and I am at their mercy. I told him how messed up it was with what he just said to me and told him I would never be calling him again
They are great.
Very knowledgeable and helpful staff. Always there when we need them.
Never returned my call!
They came to the house in 10 min notice for a cleaning and small repair ,left me with out hot water and water leaking from all over boiler. A mess in my basement. I call them back and they didn't take no responsibility at all.
Thank you, Thank you, Thank you!!!! Not a good time of year to have air conditioning problems. Amazed….same day appointment. What awesome service.
Excellent and prompt service. Fair pricing! Will use again!
I called today to inquire what their price per gallon is, they refused to tell me and said they would not disclose it without me first being a customer. What kind of scam is this? I would never do business with a company that hides their prices, seems very shady. Not to mention the not so friendly woman who answered the phone. I will be getting my oil elsewhere!
They were prompt and very satisfying with there service would use them for sure next tyme
Extremely satisfied with their work and service. Professional and easy to work with.
They came out and looked at a job never provided a bid and will not return my calls.
Reliable and prompt service.
Great honest local small business!
Extremely happy with the service from Ludlow Heating And Cooling the service man went above and beyond to make sure my boiler was working properly I have dealt with other companies in the past but this company is above the rest
Had a no heat, no hot water emergency during a storm on New Year’s Eve. One phone call and Karen assured me someone was on their way. Hassle free, friendly and timely!