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AMR Inc

★★★★½ 4.8/5 (16 reviews)
439 Main St, Indian Orchard, MA 01151 (413) 306-5916 Website
AMR Inc AMR Inc

Reviews (16)

G L
G L
★★★★★ Jan 20, 1970

Excellent company to deal with for furnace needs. I appreciate that they give a heads up phone call for when the technician will arrive. Technicians have all been friendly and explain what they did to service my furnace. They helped fix an issue with my furnace that another company couldn’t figure out after multiple service calls. I highly recommend AMR !

Danielle Johnson
Danielle Johnson
★★☆☆☆ Jan 20, 1970

Technician was not patient with customer questions about service. Didn’t present like he wanted to be there and wasn’t very thorough.

Carolann Poirier
Carolann Poirier
★★★★★ Jan 20, 1970

Tenant was not available for a review. The service in the past has been excellant.

Joanne Meara
Joanne Meara
★★★★★ Jan 20, 1970

Great service, had a furnace cleaning last week.

Patricia
Patricia
★★★★★ Jan 20, 1970

Excellent people to deal with and honest.

Gene Dube
Gene Dube
★★★★★ Jan 20, 1970

Randy completed all above AC service. Awesome professional. Even the extreme heat did not slow him down.Extremely satisfied. Highly recommend AMR Inc

Tamatha Waldron
Tamatha Waldron
★★★★★ Jan 20, 1970

Professional, timely, affordable, and friendly service!

Brian Bowler
Brian Bowler
★★★★★ Jan 20, 1970

Great experience. Phil came right over for an estimate. The work was done timely and professionally at a great price. Highly recommend!

robin Scammon
robin Scammon
★★★★★ Jan 20, 1970

Amarcus was punctual, knowledgeable and just really good! With temperatures in the high 90's he wasted no time fixing our AC. We Highly Recommend his service! The kind receptionist was professional and so kind too.

John Kennedy
John Kennedy
★★★★★ Jan 20, 1970

Our technician was friendly, courteous, and very knowledgeable. I would recommend AMR Inc for all my heating needs to all my friends and relatives!

Idalia Rusinque
Idalia Rusinque
★★★★★ Jan 20, 1970

Amarcus was very specific with what wrong with my furnace. He has been here before. Would recommend.

Dolph Smith
Dolph Smith
★★★★★ Jan 20, 1970

Wonderful business. Called them Monday came out that day to inspect. They had tomorrow Thursday open, but I am out of town on work and we are expecting a heat wave this weekend. I have a special needs pet, that depends on a regulated air quality to breath, (multiple respiratory issues). They rearranged their schedule to come out today, Wednesday, the last day I would be in town until next week. Professional, fast quality service. Respectful of the landscape around my HVAC unit. HIGHLY RECOMMEND CALLING THEM TODAY. YOU WILL NOT BE DISAPPOINTED!!!

Andrew J.
Andrew J.
★★★★★ Jan 20, 1970

The day before a blizzard, my wife wakes me up with "I smell gas"...I go into the basement and sure enough, a nice pool of fuel is coming up through the basement fuel near our boiler. I figure it's going to take a miracle to get our heat back up and running before the cold hits...but AMR came through. I got their number from our oil guy & they did not disappoint. The customer service rep (wish I could remember her name) was helpful, gave me a quote & let me know when the crew would be in the neighborhood for this last-minute repair. They did a stellar job, I could not be more pleased with their quality of work. They also pointed some things out that my prior service technicians had left undone. I'm very glad to have found AMR and will use them for everything from now on.

Deborah Roberts
Deborah Roberts
★★★★☆ Jan 19, 1970

Put in my furnace great with service calls

Joe Winiarski
Joe Winiarski
★★★★★ Jan 19, 1970

We acquired an old house with a ton of issues, including boiler problems. AMR came out *on time*, right when they said they would, and did the work *for the price they said it would be*. I'm contrasting this with all the rest of the work we need to do on the house, where everyone else says "sorry we're booked out for the next two months", or "it's going to be a hundred bucks for an estimate", doesn't show up at all, or doesn't even answer their phone. Also I didn't see Marcus wearing a cape but he is a freaking superhero.

Jane Mills
Jane Mills
★★★★★ Jan 19, 1970

Amillio came out to help us figure out why the upstairs was not heating up. He quickly diagnosed the issue and also took the time to educate me on some basics as he was working on it. He charged a reasonable fee and encouraged me to call him with any questions. Excellent customer service and price!

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