Reviews (34)
Super quick emergency service any time we have needed it. Thanks!
This company is extremely responsive, and their service is exemplary.
Don't bother calling for furnace repair if you don't buy your oil from them
Woman in office wonderful. Help me set up account with them for oil. I would definitely recommend Richard fuel.
Always professional and helpful. Love the pre order system!
Excellent service.
Chuck and Bob were awesome. I mean it, awesome. They were very professional in everything thing they did for us. I can consider the two of them new good friends. Great couple of dudes. Thank you Gents. Deb Adams and Gary Young 51 Park Drive Westfield
I have used them for 30 years for my oil heat. No problems, always pleasant. Discount for paying with check or cash within 10 days.
Richard's Fuel and Heating was the provider I used for the entire time I had a home in Easthampton. They were honest, competent, timely and ultra professional in all my dealings with them. I highly recommend them.
We called with a heating issue (no heat) and a tech was at our house within 30 minutes. He was Covid conscious, polite and very knowledgeable. Problem was resolved quickly and efficiently. We were very pleased and rate our experience with Richards Heating - 5 shining stars 🌟🌟🌟🌟🌟
Love Richards! They are always friendly, helpful, and prompt with their service.
Easy location, has parking and great to work with
Used this reliable service for 8 years. Always get oil out on time.
Hardest working technicians in the game. Customer service is top notch. I will be a life time customer of Richard's.
I have always had a great experience with the folks at Richards. Always really nice people. When I accidentally ran my oil tank dry, they came very quickly and showed me how to bleed the line. Really appreciate their help!
We've had disappointing heating maintenance service from Richard's twice in a row. Both times, we started the day with working heat and then had no heat after they had been here. This year, they replaced the burner motor, saying it was working but would be quieter after it was replaced; this was not the case, it's just as loud. So there is a $100 charge for no reason. When we called back for evening service, it turned out the oil pump was also now broken and needed to be replaced. They had also made a mess in the basement which they said they'd come back to clean; never happened. They are friendly, but this is not good service. We won't be back.
Very prompt delivery. Staff is courteous and accommodating
Great service, always there when you need them ..
Honestly never thought I'd say this about a heating/fuel company, but I really love these folks. They're always on time, their service guys are great people & they're always good to us. Thank you for being great at what you do, because it gets cold here. Regularly. Cheers.
Disappointing