Reviews (100)
I had a problem with my HVAC- Air-Conditioning. Service technician Matthew Desroches showed up and took care of the problem. What was impressive was the clear and helpful explanation he provided of how the problem may be solved and the two options to do so. It immediately telegraphed a sense of trust. He seemed very knowledgeable and truly geared to help solve the problem.
Came through for me when I approached them on issue, so would just comment that the cost of service is high. Although they have a membership service to help reduce cost. They are also professional and know their business
I've always been advised to steer clear from companies that charge for quotes, but swayed by their impressive ratings, I decided to give it a shot. My task seemed straightforward -- simply move a junction box 16" up the wall. I had already handled the dry-wall removal, but preferred to avoid meddling with wires, a task which only involved unscrewing the box, repositioning it, and screwing it back in place. The coordination with the company was good. However, once the electrician arrived, his demeanor was far from friendly. After assessing the situation, he quoted me an astonishing $530 to move the junction box. Feeling defeated, I told him I would consider it and reluctantly paid the $95 consultation fee. I then found an alternative electrician who performed the job for a cost that was half the quote Cranney gave me. It seems that my $95 was the cost of a valuable lesson learned.
I highly recommend Cranny Home Services I want to personally thank Frank and Logan for your professionalism during this process. You quickly set any concerns or prejudice I'd held from past experiences with other companies to rest. The degree of knowledge and hard work I witnessed during this short window from the compassionate logging of the issue to the removal and installation of the unit was impeccable. You have a great team here and you have now replaced others on my speed dial. Keep up the great work and have a great 4th!
Very unprofessional. They charged me the entire one year of cranney value plan (their subscription model), and when I needed their repair on my AC unit they mention we don't support Magic-Pak AC units. Total rip off. Never trust their management, Even though it is family owned, the younger management only knows how to steal people's hard earned money and never do any good service. I called them several times with a request to speak to the manager, they keep on saying "manager is in the meeting and they will call back". Now it is more than 3 days with no return call. I will go through my credit card company to stop their scam!
Great company always very knowledgeable knows what they are doing we have had a lot of stuff repaired by them and always been done right
We had our drains backing up with some major issues. Miles, Derek (drain tech), Peter (plumbing) & Andrew (assistant) were absolutely perfect! They were prompt, clean, professional and friendly. The teamwork with all the departments involved was great! Thanks again for all that you guys did!
I had an absolutely great experience w/Cranney and particularly our service man Michael. He identified the problem, how he could fix it and what it would cost. All very clear and the price was reasonable. Micheal is very knowledgeable about his work/profession as well as polite, nice, and professional. Great experience!
Marcus Alves, the technician from Cranney, was friendly and efficient. Got the job done quickly and cleanly- convinced me into the membership and also gave some general advice and pointers. Great first service provided by Cranney!
If you need electrical service HIRE THIS COMPANY! This was my first time with Cranny and will use them again if needed. I had an issue and they came the next day. On time, reasonable cost and the technician was friendly, professional and he resolved the issue quickly.
Dante performed the service professionally. He didi not have necessary parts but was quick with getting them and rebuilding the unit. Great job!
We had been struggling with a clogged drain for a few weeks now. Derrick from Cranney came next day, and within an hour, he had the tub draining better than ever.
Not just Ben but Mike and Matt worked hard to resolve A/C issues and were relentless in fixing problems. Great job by the Cranny team. Thanks
I needed a new bathroom exhaust fan as the ancient one in my condo broke. Cranney was very responsive and was able to do a next day install. The communication was outstanding and I am ready for my next Airbnb tenant.
Scott with Cranney Home Services was wonderful. He was here promptly and the electrical issue found and problem was corrected. Would recommend them to all and definitely use them again.
From booking an appointment to seeing the technician, Cranney Home Services was a pleasure to deal with. As a brand new home owner, our oil furnace failing to start was not something I wanted to deal with. Cranney was able to dispatch someone out later that day. Our technician, Michael Correo, was friendly, informative and even walked me through what he was doing and taught me about our furnace. I would definitely recommend them for servicing your home!
Excellent work! Today’s Cranney job was servicing the heat pumps which are now pristine and working perfectly. Ayamba is highly professional and knowledgeable technician who is a top notch ambassor for Cranney!
He came, did a complete inspection of our A/C system, replaced the filter, told us the condition of our 20 year old system. Reinstructed me on the Nest thermostat and app. He was very professional and competent.
Dante was very polite and professional. He explained everything, and clearly knew what he was doing. He instilled confidence in us that Cranney Home Services is the only company to do business with. Thank you!
Free annual plumbing reviews in past years were much more involved and caught real issues. This years was disappointing and missed obvious problems. Tech was friendly enough.