Reviews (100)
After previous negative interactions with other AC repair "professionals", it really was a breathe of fresh air to get someone transparent about pricing. And scheduling services was a breeze. Plus they do plumbing too, which is my next repair project. They were recommended to me by my boss and I'm glad I listened. And yes, I noticed my unintentional puns, LOL.
I pray the manager comes today at scheduled time. Attempting to sell me vs properly diagnosing issue and repairing my unit per my insurance company. Closed out case without reporting finding to Warranty company. Please call me asap this morning!!
Carlos V. was a superb tech. He answered all of my questions, and is knowledgeable about my system. A+ work!
I have used United Air Temp for as long as I’ve lived in my house 24 years. They have always been reliable and on time and give exemplary work. The technician Anthony has been to my home several times so you actually get to know your technicians, which is another plus. I would highly recommend United Air Temp.
The tech fixed the issue with my garbage disposal right away. He was friendly and cleaned up when he was done. He provided excellent service.
Carlos was Awesome! Professional, knowledgeable and courteous.
I’m always happy with my service from United Air Temp. I found them through my home warranty company and they always follow up with me and keep me posted on repair and parts statuses. I recently had my AC unit serviced and my dryer ducts cleaned. The tech arrived early and was professional and friendly. The prices are very reasonable and I will definitely be keeping them on my list of go to pros as well as referring them to family and friends. Thank you for treating me like a VIP!!
I was expecting him at nine he got here at 9:55. Actually, I thought he was coming at eight but then found out that you do not have appointments until nine. I still do feel that you guys do a fantastic job, but at the price of almost $400 a year is high. In South Carolina for the same service two times a year and the same guarantees we get it for $160. Just saying.
Great experience and the technician was excellent. He explained everything being done and how the proposed solution would help prevent issues in the future.
After waiting 2 days, the technician comes to the house and says that United does not work on Carrier units for AHS contracts only, but they will if we paid them COD. Even then, he can not diagnose the problem, and will have to send a different technician and will still be not covered. This is totally unprofessional, wrong and unethical.
I had a great experience with Anthony. He explained everything to me and kept me in the loop on what he was doing. Very professional and helpful. I’ve worked with others before as well and they were great also.
Josh was able to quickly and accurately assess the issue and of course implement a solution. He demonstrated knowledge in his field and was a good communicator. I will keep this company in the Rolodex for future needs.
Great experience with Jamie. He is very knowledgeable and cares about his work. Always a pleasure when he helps us with the AC.
I got an early summer preventative maintenance service. The tech called prior to coming, preformed the service and educated me on what to do to keep things running smoothly. He was nice, knowledgeable and professional.
It would be better if they let me know what is wrong with the AC unit. This is the 3rd time they had to come out to fix it. The schedule for service was very quick
John was very informative, helpful and professional! He asked if everything was good with the AC , I told him my concerns and he resolved it.
Jamie was professional and great at communicating the issue and how he could fix it.
Extremely professional and I highly recommend. Service was fast and professionally done. They called when they said. They ordered the part and within the week it was installed. They checked everything to make sure it was working properly. We're very happy with the service and timeliness. Thanks!
I had a check up done on my AC and the service was great! The technician, Ross, was friendly, professional and helpful with all of the questions that I asked.
I used this company through my home warranty to do some plumbing work: running crapper and clogged sink drain The young man did a nice job to help solve my minor problems, but he insisted on trying to sell me on other unrelated jobs that are not covered by the warranty. This is a business model that I despise. I am sure many people get duped by this tactic.