Reviews (33)
Professional, thorough service at a very reasonable price. Kept us informed on when they expected to arrive and took the time to explain what they were doing.
I usually do not write reviews but i i have to give credit when it is deserved. First class goes to Nelson, amazing technician, not only he is professional but his attention to details truly remarkable plus his timely responsiveness is amazing. Thank you Nelson for all your help. Much appreciated.
Nelson and his team are a joy to work with. They are knowledgeable, responsive, hard-working and kind. They cam through for me in a pinch! Highly recommend their services!
Nelson is exceptional. He is knowledgeable, reliable, respectful, courteous and diligent. He is able to diagnose the problem correctly first time around. I will be using Gaitan Services for all my HVAC needs. It was a pleasure working with Nelson.
Nelson stopped by on short notice and quickly diagnosed my problem. Great service!
Nelson was a pleasure to work with. He responded promptly to our call, clearly explained the problem with our A/C, and offered options for solutions. We were scheduled quickly and the job was completed as described in his proposal. They replaced our compressor and now it is working great! We (Hearing Doctors) would definitely use Gaitan Services again.
Nelson did an amazing job. He came out same-day on an emergency call and fixed a very complicated issue with my HVAC system. I high recommend Nelson and will be using him for all of my future HVAC needs.
I have a very strange old AC setup in our attic. The drippan was old and the system had gotten ripped apart by raccoons. Nelson went up there in a small space to work. He Got rid of the old pan. Put in a new pan. Put in a float alarm so I would know if any water in pan. He reconnected pipes. He cleaned everything up. He made sure all the pipes were graded to drain. He blew out the whole system to make sure pipes were clear. He cleaned coils. He went above and beyond!!! Thank you Nelson!.. Paige Lynch
Nelson is a true g m a man of his word and always out to help. I met him 10 years ago when he replaces the inside/outside unit in my condo for a fraction of other companies. Since then he has replaced my gas water heater, when I did a kitchen renovation he did all new duct work for me, he is my go to guy for all things heating, AC, HVAC I don’t even look anywhere else. He really knows his stuff, and is always very reasonable!
Nelson was so knowledgeable and helpful in explaining the repairs. He charges very reasonably and knows what he's doing. I highly recommend him.
I was referred to Nelson at Gaitan Services by a friend for an AC issue. He came fast so we didnt wait long for an appointment. He spent the time to accurately diagnose the problem with our HVAC. Then he explained the issue to us and was patient with our questions. He suggested a course of action and most importantly, he gave us a fair price. After fixing the problem, he checked in with us to ensure things were working properly. He was professional, showed up on time, and most importantly, did great work. There was no feeling of being nickle and dimed. I would recommend him and his team for any HVAC issues in the area. He was an honest broker and walked through the options we had for our system and helped us to decide the best way forward. I would use him again in a heartbeat.
I highly recommend Gaitan Services. Nelson gave us a fix to a problem we had with the ducts of our HVAC system. He did an excellent job at a reasonable price. He was friendly, knowledgeable, efficient and professional. Nelson will be my "first call" for any heating/cooling needs that I could have in the future.
Nelson Gaitan was tremendously helpful when our gas furnace stopped working during a recent cold winter spell. The furnace outage happened on a Friday evening. Even though many parts suppliers were closed on Saturday, Nelson made the effort to get in contact with suppliers in the area and help us to evaluate what replacement parts were immediately available for what cost. He then installed a new gas furnace that Saturday evening and stayed for 7 hours to finish the job before a snowstorm was scheduled to hit that Sunday. We greatly appreciated his responsiveness, professionalism, and commitment to get the job done under challenging circumstances.
We highly recommend Gaitan Services. Nelson installed a replacement air conditioning unit in our home. He did an excellent job at a reasonable price...friendly, knowledgeable, efficient, professional...basically everything one could want in a service provider, and more! Nelson will be our "first call" for any heating/cooling needs we may have in the future.
We had a great experience working with Nelson: he was always very communicative, respectful, and friendly. Did a great job diagnosing the problem with our AC unit and getting it back up and running, and taking some extra steps to keep it from happening again. He's an honest guy, and you'll be pleased to work with him.
A real professional! Helped me a lot in choosing what I need for my home, and installed it at the time we need it the most.
Always great working with Nelson. He came out to my home within and hour and identified and resolved the problem quickly. He is like the AC whisperer. Without attaching any tools he listened to the outdoor unit and knew exactly what was wrong. He had the right part in his truck and got me back up and running. Thanks!!!
Nelson from Gaitan Services and his assistant did a fantastic job installing our new gas cooktop today. He took extra time to make sure the job was done perfectly, but stuck to his quoted price. We had a great experience with Gaitan Services and give them our highest recommendation.
Nelson was available on a very short notice. He was responsive and punctual.
This team is fantastic. I was left with a pretty terrible mess left behind by another plumber and they came to the rescue! They were well priced, professional, and great to work with. Highly recommend!