Reviews (35)
Our heat went out on Christmas Eve one of the coldest days this year. I called around and could not get anyone to come out until I called RAM. They were very nice and had someone come out right away. William Nelson was our tech and he was great. He fixed our issue and got our heat up and running very quickly. He was very friendly and very professional! I would definitely recommend RAM to anyone and we will use them from now on with any issues we have. Thank you again RAM!
Excellent service. One small hiccup in the installation but it was quickly corrected. I would highly recommend their services.
My first experience with RAM was simply an estimate for pricing on a new air handler, I wasn't expecting the owner of the company to show up at my house! Fernie is a great guy and explained lots of information to me in layman's terms and delivered on his quote. When the "crew" showed up to install my new A/C unit, they were respectful of my space, my time and my home. They explained in great detail what they were doing and even gave me tips on increasing the life of my unit and how to ensure that it was the most energy efficient. As they were wrapping up, even more guys showed up for cleanup and to explain the thermostat programming options and best practices. I can't say enough about how impressed I was (and still am) with RAM Heating and Air Conditioning! They even secured financing for me with an awesome rate and a reasonable service contract and warranty! Bravo! Thanks Guys!
Was satisfied with the work performed on my Air Conditioner unit.
Very pleased with the service technician. Explained what was our problem.
RAM installed a completely new system in my old house, 10 years ago. It's been running fine ever since. Shannon comes out twice a year to give it a check up and he's always friendly and courteous. I've been very happy with RAM.
Highly recommend for replacement and/or maintenance plan.. previously replaced two hvac systems.
I rarely give reviews, but I felt compelled here because of the outstanding service. They were at my home within an hour of calling at a reasonable trip charge. The best part was the trustworthy technician, Tom. He was honest about what needed repair and what did not. He also took the time to answer my questions. I can honestly say RAM is now my go-to HVAC company, even if I have to wait in South Louisiana heat. At least I know I won’t have to sweat paying for unnecessary repairs or price gouging. Thank you, RAM! It’s nice to know there are still people and businesses with integrity.
Excellent! I would highly recommend this company . They were professional, honest, efficient and reasonably priced. Service was in middle of the summer so all these things were important to us and they delivered!
People on phone so kind & immediate service. Mike came out & checked everything (inside & out) & found sluggish drain. Took care of it right away. Immediate change in temperature. Appreciate the kindness & service! Will always cal RAM Air! Lynn N.
Mike was easy to work with and explained everything. He also communicated well before and during the service call.
Tom did a great job serving our equipment He is very thorough
We have a service contract with Ram and have been impressed with their excellent service. Shannon found we needed freon in our larger unit and said we probably had a leak. Tom performed leak detection and found a small leak and fixed it. At a later date our small unit stopped operating and Mike came immediately on a weekend to replace the capacitor. All were professional, on time, knowledgeable and personable. We highly recommend Ram.
Wonderful service,very professional
I have used Ram Air since 1990. They have always been my go to call when it comes to heating and air. Thanks for the years of good service.
Phoned Ram Heating and Air out of the blue as a new customer and they responded the same day. The technician phoned someone that knew exactly what to do to fix our situation. It was very cold outside and our heat was not working due to the thermostat. They had it at least working same day and replaced the thermostat next day!! I cannot say enough good things about the technician or the person on the phone talking him through the situation. Ram was the 3rd Trane rep we called that day but the only one that knew what they were doing. They quoted a price and the price did not change one cent! And a few days later they sent us a Thank You note! Unbelievable, I would recommend Ram Heating and Air to everyone! You will not be disappointed!
The technician was not at all interested in being here.
Very trustworthy
Awesome service Tech was very knowledgeable. Definitely will use them again
They scheduled my appointment the same day and were extremely helpful at resolving my issue.