Reviews (56)
High standards is pretty much your best go to here in eastern KY. I spoke with Calib yesterday which was a sunday, rare to hear from hvac guys on those days right? Not with High Standards. his communication was very polite, informative, and professional, and to top it off he had a technician at my house at 8:30 this morning getting me rolling cold again. Just as calib was, his technician Jared was very polite, professional, and informative in solving the issue and making good solid reasonable listings for future maintenance of my unit. Good gentleman, great work, and reasonable prices.
Came home from work to a warm house. Cool air was on but outdoor unit wasn’t working. Called Calib of High Standards and he came out late in the evening and fixed my unit within minutes. Great pricing, quality service and he actually cares for his customers. Thank you High Standards!
I am so happy with the service I have received from this company! I recommend them to all of my family and friends. If you’re ever in need of a new HVAC system or just need service for your current system, call High Standards HVAC and I know you’re going to be happy with the results! Thank you Caleb!
My furnace stopped working and I called High Standards hoping they could help. When no one else could get me approved they got me approved for under 200 a month for a brand new split unit of central heat and air. They cams out the next day to install it which was on good Friday. The workers both were extremely polite and nice. They also removed my old unit out of the house for me. I highly recommend them. They offer fast service and great prices.
This company is very quick to answer any and all questions that you may have. Very professional employees and take time and patience with the work they do for their customers. I would highly recommend them to everyone and would trust what they say. Owner of the company is so nice and will take time to help with all questions customers might have. They said the work would be done in 3 days and they kept their word , our new system is so nice and works extremely good . Thank you to everyone in this company that had a hand in helping us , We really appreciate you for everything that was done to help us 😊
Fast. Friendly. Would def recommend
These guys have always came when I needed them. Fixing water lines and installing ac/heat units for me Caleb has always rushed to get me took care of. Highly recommend
Great to work with !
The employees are great :)
They are the Best ! They jumped in and found me some duct work that i needed to heat heat for my babies ! Thank You !
Great people!Great service! Very thankful we went with them.
Super fast response time and cheaper than anyones quote
I love the mini split system High Standards installed in our cabin! It’s so efficient and a money saver! Would definitely recommend this company and use them again!
We had a Freon leak that was difficult to locate. High Standards employees came out promptly when I called. The came out two days in a row to make sure my leak had been found and was not having any more issues. Calib and his crew was great to work with. They did a great job without costing me an arm and a leg. Thank You Calib and High Standards for your great work.
Very professional. Fair priced and great work. Used them at both my properties and will continue to in the future.
I have been using this business for a while. They have been outstanding in the all the work they have performed. We had an old unit that they serviced. A new thermostat put in. And later upgraded to a new unit! I am very pleased with the services and the professionalism. I would highly recommend high standards. Always on time and get the job done! Thank you!!!
Have had them work at my home several times and always very satisfied. They are very professional and quick to come out. Today I called them about our church heat pump he was very quick to send help, I highly recommend Caleb ball “high standards hvac and supply” this is a honest company with many intelligent professional employees. The old rugged cross church and myself want to extend a big thank you!!! Our lord has truly blessed our community with him. God bless everyone at high Standard hvac and supply
The only high standards about this company is the name. They didn't show up to the appointment they made so they rescheduled and guess what they didn't show either. They don't bother to call to let people know. The receptionist is a total joke she didn't even care she said to just cancel the appointment and look for someone else. What the heck?. I don't know what kind of company is this but they have no professionalism whatsoever. Don't waste your time with them!
Low standard customer service. Scheduled an appointment over a week ahead to get work done at my home. They didn't show up, didn't call. When I reached out to them they said they weren't coming. They didn't even let me know until after I reached out wanting to know where they were. I asked if they could come the next day and they didn't respond. They said they tried to get in touch with me but they didn't because the only response from them was when I asked if they were coming. There were no issues with my texting or my phone. Unprofessional and definitely not a company with high standards.
Appreciate Calib Ball and the guys at High Standards Heating - Cooling - Electrical once again. I know it’s a busy time of year but glad they were able to come out and get our issue fixed with our unit. The guys that came were informative and courteous. We appreciate ya and God bless.