Reviews (17)
Great people. Very smart. Great prices
I am now a life long customer! They were fast and effecient! Excellent customer service. Very happy!!
Mike Watson is the best company to use for heating and cooling. I've used him for years and wouldn't consider using any one else. His employees are wonderful and cleaned up after they were done. He installed a new furnace and ac unit for us. His price was really fair for what he did. We won't use anyone else.
I had been using Mike service for a couple of years call for service was told u was being blocked by Mike and that he no longer wanted my service calls!!!! When I asked why she responded "it doesn't say, he just doesn't want to do business with you'. Which they did me a favor because then I found a much better place to do my business at. And just because you tell your customer that you fixed your techs breaking there a/c or furnace for free as you should as a business owner does not make everything ok!!! Hope you learn how to a good customer service for the sake of your company!!!!
Mike has poor customer interaction skills and is very rude. Work is below average quality for the price.
Most honest and reputable company I know. Been using them for 20+ years. They never disappoint!
I appreciate the quick response to my heating and cooling needs. Mike Watson Heating and Cooling has always been prompt to respond. Their pricing is very competitive with a highly trained staff. I have used them for over 3 years and have always been pleased with the results.
Great communication, very prompt service. Did a walk through before work was completed to verify what was going to be done. No surprises. Will deal with them again!
Watson Heating and Cooling offers exceptional service for both your business and your home. They have done work for both our business and our home and they are always very professional and organized. Their workers are diligent and polite. They care about you as a customer and work with you to get work accomplished in a timely manner. We will continue to use them for all of our heating and air needs!
After using this company for years and years we have been discarded by Mike as we have had them break our a/c unit, and yes, it was fixed by them, and now our furnace, which Mike himself left us saying this will get ya by.... still waiting on replacement parts also broken by his young technician, was told parts on order, that was in October of 2019. I have called once a month sometimes twice trying to get update on said parts. No return calls. What used to be a quality service has now declined.
Does great on geothermal units.
Great service
These guys are basically the Keystone Kops of the HVAC business. Very unprofessional, backwards and stupid. They could work on their customer service skills. They also rip people off too.
Great people. They know there stuff. On time and very trusting. They do my office and my home. I highly recommd
Mike Watson and his family run business knows their stuff and have a long history in the Wichita area of quality work. I'll be continuing to call on "Watson Heating and Cooling" for any other HVAC needs I have and I would recommend them to any of my friends.
Great service.
Very unprofessional. Made an appt, said he would be by at a certain hour. We came home waiting, after 1 & 1/2 hours after the appt time, he called & said he was on his way over. By the time he came, it was 2+ hours late. He spent 3 minutes looking around then said "I'll call you with a quote." He NEVER DID!!!! It has been 2 months & still not a word from him. Too bad because we ended up getting new heater & A/C unit from a responsive company. We'd never do business with them or even give them another chance. Even you're super busy or whatever, at least call your customers back as promised. F-