Reviews (100)
Got tired of waiting for a call back (2 days and counting). Their competitor came out the same day🤗. They installed a NEW a/c unit that day. I guess my money isn't good enough for FENIX🤣😂🤣😂😂
I am so happy with the Fenix team, they were friendly, upfront, honest and I knew the cost of our issue before they arrived. From calling after hours to installation I enjoyed every person we dealt with. I am so thankful our house is no longer 90°! At no point did I feel like just another customer or like an annoyance to them which seems to be the norm anymore!
We had a great experience using Fenix to replace our old AC/Furnace unit. They offered the best pricing and financing options and did not try to sell us additional products or upgrades that may not have been beneficial for us. They do not use sales reps that are paid by commission. We really appreciated Cory, one of the owners, who actually came out and provided our free estimate. He was professional, honest, and responsive going through the whole process. 10/10 recommend!
We had Fenix install our Lennox HVAC system when we built our house 22 years ago. System was still functioning but AC needed an upgrade. We decided to purchase a complete new system, AC, Furnace, Lineset and WiFi Thermostat. What a great system and great price. Chris and Cody were our installers and the guys were top notch. They did the job in a day, were polite, professional and cleaned up after themselves. Like they were never there. Haven't tried the Furnace yet, except for the initial test, but the AC with variable speed fan is fantastic. Thanks for a great experience, Cory! Highly recommend!!!
I had Fenix Heating & Air installed a new heat pump and air handler at my home. Cory came to my home, sized the equipment needed, made sure all would fit in the necessary location and gave me a reasonable quote on the price. I had quotes from other companies, but Fenix came in with this best equipment and price. The Lennox equipment (with variable fan speed) is working great and is very quiet. The crew that did the install were on time and professional.They had the old equipment removed and the new equipment installed by the late afternoon. If you need a new A/C or furnace for your home, give Fenix a call and give them the chance to earn your business.
Caden did a professional and thorough job of maintenance on our A/C systems, appreciate the work that Fenix has always done for us. Easy to rely on them for anything needing done on our HVAC. Thanks!
Teddy was great. Our air conditioning unit froze and Teddy was so compassionate, understanding and knowledgeable. He was on his 13th hour of working and tired. Teddy deserves so much praise. Thank you so much.
Fenix is a highly dependable company, and it's service is always consistent and professional. Dalton recently came for a maintenance of my system appointment, and the manner in which he cleaned my outdoors unit was impeccable. He truly went above and beyond the average maintenance. I really appreciate the hard work he devoted to the task. He also brought to my attention that one of the parts in the unit was still within performance standards, but at the bottom of the safe range. After discussing the issue, I decided to have him replace the part. He is so honest that I felt very comfortable making the decision. Fenix initially installed my system, and has maintained it for 13 years. I am totally satisfied with Fenix's service, and Dalton, who is a wonderful representative of the company!
From the initial contact with Cory the salesperson to the installation team, everything promised was accomplished in a very professional manner!
We are very pleased with the installation and performance of our new Air Conditioner, Furnace and Thermostat. The installers were on time, took care of our carpet and flooring while installing. They kept me updated during the installation (I work from home) and finished in one day- on time. Also, I love the new system, it’s extremely quiet, even temperature through the house and very comfortable. I can’t really convey how happy we really are with this. More than I could have ever expected. This is the first time our basement has been comfortable since we moved in, 14 years ago!! We wouldn’t hesitate to use Fenix and would recommend them to anyone. Cory was our sales guy, he’s very patient and knowledgeable. Thank you!!
Very professional, timely and knowledgeable staff. Great work and excellent communication! Good price, too!
They did an excellent job all the way through the process. Luke returned our initial call promptly and made an appointment to come out and talk to us. At the appointment He went over all of our options thoroughly so we knew exactly what our choices were. After our selection, they scheduled the appointment quickly. The gentleman who came out for the installation were very thorough, polite and very conscientious about any mess they might make. The installation way quick and they explained everything they were doing. Are they taught us how to operate the system and we are very happy with everything. We highly recommend them
I am very pleased with my new HVAC system from Fenix. The installers were very professional leaving everything cleaned up and in order when they finished. I will definitely recommend Fenix to my family and friends.
Chris was our technician and he was FANTASTIC. Could not recommend this company more. Came out on a Friday night at 7:30 pm to fix our heater, explained everything that was wrong and didn’t over charge us. Even showed us how to fix it if the problem occurred in the future. HIGHLY recommend this company! He not only fixed it but addressed previously unknown safety concerns without additional cost.
They installed a new furnace in a timely manner and did a good job.
Fenix was very easy to work with and responsive to messages when we were needing our A/C and furnace replaced. Very good prices as well. They were also able to give a recommendation to get the duct work cleaned. Thank you!!
We have used Fenix for over ten years and have found them to be responsive to our heating and cooling needs. They were the only company we reached out to this month to upgrade our furnace and air conditioning system. Luke met with us prior to deciding on what upgrades we needed. Luke did a great job working with us and stopped in during the installation. Installation was done in less than one day. I would highly recommend Fenix for your HVAC needs.
Called at 7:30 am on a Sunday. They called me back within an hour. Then the technician was out and had the AC fixed right away. Couldn't ask for better service! Fyi his name was Eric.
Fenix lives up to all the great reviews. Professional, on time and a Great Value. New A/C and Heat works Wonderful!
I felt I got an objective review of my existing system and various options to replace it including efficiency and cost information for the various options. The installers were professional and quite willing to work with me on special requirements inside and outside the home. The complete removal and replacement was accomplished in one day by Daemon and Eric. I'm very happy with the workmanship and am looking forward to years of trouble free service.