Reviews (30)
It almost seems surprising nowadays to me to have someone make a house call, fix what was needed, and have the kindness to truly explain all of it well. And, not least, the integrity to only charge for the actual work performed. Thank you all at 1st call!
I appreciate how they worked me into their schedule even as busy as they were. In addition to how patient and kind they were in explaining my situation.
Mike was amazing. Our ac went out on Monday and he made time to come out same day. We ended up needing a new system and he rearranged his schedule so we would not be in this 100 degree weather without air! Great service and very professional. Thanks Mike!!
Austin was extremely nice...very helpful! Answered all my questions and offered advice on how to keep my unit working efficiently! Reliable and Reasonably priced! I would definitely recommend 1st Call Heating and Cooling to anyone needing heating or cooling service/repair.
Ac went out called on Friday morning preparing for the worst that they wouldn't be able to come out until next week. They were out same day and got us up and running, did a fantastic job!! Will definitely use them for our future needs!
Worked me in on a Friday afternoon when my AC stopped cooling. They replaced bad capacitor and relay. All other service companies were scheduling for following week. They are very professional and were on time as promised. I would highly recommend 1st Call Heating and Cooling for service or replacement of HVAC Equipment.
Fast and friendly. I was very pleased with their professionalism. I will definitely use again.
Super responsive, nice and honest! Our HVAC unit was not blowing cold air and 1st Call was able to fix the problem within an hour at a reasonable rate. We called another HVAC company the the guy said we needed a new unit for $5,500. Um, no! Ist Call charged us $400 and we now have cold air :)
Had Austin come out and give me a hand! Although it was a "simple fix" I was so glad to be able to learn and have heat again! Thank you so much and will definitely recommend and use again!
Did a great job! Answered all of our questions and explained everything! Will use again!
Austin and Mike are first-rate technicians who are responsive and knowledgeable about the details of air conditioner repair. I highly recommend them.
They were great did a wonderful job and was very informative will definitely use them again
They displayed excellence and outstanding service every step of the way! Great work guys! Love my new AC
We had an issue, called and he gave advice over the phone, called the next day to check on it. By the next day my mother's AC went out and he was able to come out the same day. They were nice and professional. Also the price was very reasonable. We will be using them for our biannual checks to keep our aging units running.
Amazing experience from start to finish. We knew we would need a new air conditioner soon because ours has been leaking. We called them due to their great reviews and Austin came out and explained everything to us and what our options were. He did NOT push us into buying a new unit but rather explained everything so we could make our own decision including How he could fix our old unit. We decided to replace the furnace and air conditioner Austin came back out and went over everything that was included in the price. A week later Mike, Austin and Derek came to install our units. They were extremely professional and finished all in one day. They didn’t rush out even though it was after 5:30 they still stayed and explained our unit and new thermostat. They had the BEST PRICE when we called around. I recommend them to everyone and they have earned a lifetime customer from us!
I so appreciate Austin! He and Mike were very professional and kind. I am so grateful to have 1st Call as my heating and air people!
Austin was very helpful when our heater wasn’t functioning properly. He talked through what might be the possible issues and requested the information of our unit ahead of time so he could show up prepared with all the parts he would need. He was punctual, friendly, and answered all my questions thoroughly. Would definitely recommend using 1st Call Heating and Cooling!
Great service. Knowledgeable staff.
These guys were great to work with. They did some home warranty work that another company botched. Took care of the problem right away. I would recommend these guys any day.
Awesome thanks you are wonderful