Reviews (91)
Great overall experience! Not only did they have the blower motor parts I needed in stock, but they came 4 days earlier than expected! They processed the order quickly and sent the products with helpful instructions. Would highly recommend!
Furnace went out and needed combustion blower. Called them at 5:45pm and they had it and held it for me since they close at 7pm. Advised that I was 1 hour away and the guy stated he would stay a little longer if necessary. I made if before they closed and was able to get my furnace going same day. I am glad that one business is open after 5 since most people work till then. Great job.
Best customer service. Great knowledge base. Lots of help.
Absolutely unacceptable experience. My wife and I were without heat in the beginning of Wisconsin Winter and were scrambling for an inducer for our furnace. Their website was one of the only ones that said it was available, and they could get it out to us in 5-8days. They took our payment, even sent us an email that it was "drop shipped" a few days later, and then only when I have waited the 8+ days and called them personally did they THEN tell me that they actually didn't have the part and it would be another 30-40 days of wait time to get one in. That caused us to be waiting for their part without heat in our home for an additional 8+ days with little remorse for our situation or any attempt to help solve the situation they put us in. We have now found another part after restarting our entire search again and have requested a full refund. Absolutely unacceptable customer experience.
Excellent resource for parts for DIY A/C repair. Friendly, knowledgeable staff and good prices. Highly recommended!
Above and beyond describes my experience. Major part is they stayed after hours for me to even show up after I called desperately looking for a fan motor during a heat wave. They not only made sure I got the correct part when all I had was partial information but they answered my questions the next couple of days when I needed answers. Friendly service was appreciated and they even called to check up on me later in the day.
Our AC died on a Friday afternoon. Bummer, since we are expecting upper 90's over the weekend. Turns out It just needed a simple common part to fix it. The problem is no place local seemed to have one or was even open on Saturday. I found HVAC Parts on Google maps and they had the part I needed. Very friendly staff and the cost was cheaper than I was expecting to pay. Great place, highly recommend.
Had a capacitor go out on my outdoor AC unit, and I took it in, they were so helpful. They tested my old capacitor to confirm it was bad and even showed me a wiring diagram on how to replace it. It worked!
I needed to purchase a capacitor for my furnace but they refused to sell me one because I would not give them my personal information. The man at the counter said I could not purchase the item without giving him my information. Not sure this practice is even legal.
The only place with AC Capacitor in stock, and open on a Saturday.
i just started a chat session with this place and asked my questions about what i needed, kurt responded very quick during the whole chat session from beginning to end, now im waiting for my part to show up, i will update this about that when it happens. - Dan B.
Super friendly and courteous! It is a little bit of a drive from the Missouri side, but well worth it!
Don't recommend! poor service... called needing a part for the furnace gave them the part number off the old part said they would call me back with info .. going on 4 days with no heat in single digit temps! don't waste your time!!
Wonderful experience! Highly recommend coming here for parts/service. The office is clean and comfortable. They had the parts we needed and the price was competitive. Kurt and Alexis were so warm and friendly; both were so knowledgeable about the parts and services we needed! Thank you for keeping us cool this summer!
Awesome people!! Great customer service!! Had issue with my ac condenser and they guided me to the parts that I needed! I really appreciate the help saved me time and money, you have no idea how much this helped me and my family especially with covid I was low on money because work has really gone down and with a baby on the way this saved me big time from buying a new AC unit. Thank you guys we need more honest helpful people like you in this world!! God Bless 🙏
Super rude on the phone.
Very knowledgeable staff, reasonable prices and very willing to help. I highly recommend.
Super friendly staff helped me find the exact part I was looking for. I would definitely buy from then in the future. Their prices are hard to beat!
If you know how to troubleshoot your HVAC system this shop can get you the parts you need Monday thru Saturday. You can also order online. Great price for my part today! I didn't have to wait a week!
Just picked up a new capacitor for my Ac condenser after being turned away from another local HVAC parts store. I Installed it and the house is cool again. Great place very helpful!