Reviews (8)
Called to ask some questions, and the associate that answered the phone wouldn't answer my questions unless I was an account holder. I wasn't even able to give them my name or my company name to become an account holder. I guess the only positive I can say is that they answered the phone quickly and I wasn't put on hold.
Great service, friendly and fast.
Talked with kevin what horrible customer service. This place needs ti train there counter people. Very rude and unpleasant.
There guys always help me!
My experience was positive. They had what I needed and had me in and out in less than 2 minutes.
Horrible customer service.
They don't sell to homeowners directly, really a disheartening realization when you're needing to get the heat on for your household.
They have good prices, they have a grate location, but there customer service sucks! I have never felt welcome. I live less than a mile so some times I have to go there but if I have enough time I prefer to drive across town instead of being treated like I don't matter. I guess I'm not a big enough client for them. Maybe they don't like cash, who knows.