Reviews (100)
Taylor came as scheduled and quickly diagnosed the problem. He was in and out of the house but was careful with our pets and was courteous to our neighbors. Though he couldn’t fix the problem he directly connected us with his office to order a new unit and we had an install date scheduled before he left. Very fast, courteous and informative. Pictures were included with the invoice for the inspection he did showing exactly what was wrong and all the work he did. Very impressed.
Had work done n the water heater and serviceman fixed it so I can use hot water until they install a new one.
I initially gave Home Comfort Services a 5 star review but changing this to 1 star due to recent events. I called Home Comfort Services in July 2022 to fix my AC when it broke down since they installed the AC in my unit in 2020 before I moved in. The previous owners left the invoice which included warranty on parts for the new AC. However, I was told that the owners needed to transfer the warranty to me so it might be void for me. Either way, I still had Home Comfort Services come in since they installed the AC. The issue appeared to be the pressure switch going off so they just flipped that back on. Unfortunately, the switch continued to go off after they came to check on it for unknown reasons and continued to give me issues. I called them again in April 2023 to fix the ongoing issue. They determined that the AC unit needed cleaning so that’s what they did. Now here we are a couple of months later and the AC isn’t working again. Called again to share that AC wasn’t working and asked if they could guarantee they could fix it if they came back. They said they could not guarantee they could fix it. I just wish they were more transparent about this with me in the beginning. I’ve paid a total of $1,000 so far and my AC still isn’t working. I have a compact AC unit so I understand if it’s not something they can fix but that’s something that should be shared with customers up front. Not a $1000 later.
Associate was prompt, efficient and knowledgeable. Thank you for your service!
The technician was friendly and thorough. He explained the steps he was taking to troubleshoot the problem and the resolution
Patrick was friendly and very informative. I still have issues with my AC but Home Comfort is returning to make further repairs.
Patrick did a great job!! Very professional and courteous, explained everything. 5 Stars! Very satisfied!
Home Comfort really took good care of us. Jose and his team were on time, helpful, pleasant, and professional. Company was upfront and fair with their pricing.
Serdik was great! Explained everything. Very knowledgeable. Very helpful! Love his cheerful attitude. Will call for him again. Home Comfort is the best!
Great communication about appointment, tech was on time and professional. Will continue to use them.
Home Comfort is great. Super helpful, knowledgeable staff, and great service. I've trusted them for my heating and cooling needs many times. Every tech has been top notch. I wholeheartedly recommend them for your HVAC work!
It’s nice to have an organization you trust. Tony did the A/C check today. Professional, straightforward, polite. Same quality we’ve come to expect from Home Comfort. Thanks!
Always pleasant explained what he was doing. Great service feel very confident with Home Comfort. Another year and so pleased with service and technician.
The AC installation went very smoothly. The technicians were on time, very professional & courteous. No mess left behind. The work was worth the price quoted.
Craig and Sam were great. They were on time, very polite and knowledgeable. They pointed out the issues I should be aware of and might want to have looked at down the road. They took the time to explain to me the work they did. I’m very satisfied with the service I had today and have received in the past.
Annual inspection. Very professional , pleasant service person. Company is THE BEST.
Am very pleased & happy with the whole company. Craig is always on time, polite and professional Craig (who has been here before) remembered my systems and gave the best advice on what works best for my system. He did the maintenance on the Uni Pak Home Comfort installed and he too has worked on our boiler system. Always a great experience and would recommend & use them again. We even purchased the maintenance package from them to cover all systems
Patrick did a great job! He explained the whole process step by step on what he was doing. He was very professional and personable. I would ask for him the next time I require my AC serviced. He was excellent. Thank you Patrick!
A long time and very reliable source for our HVAC service. Prompt and responsive. Highly recommended.
Technician Tony Lacullo was very professional and took ownership of taking care of spring maintenance for my aur conditioner units. Very pleasant personality. Answered all of my questions and concerns. New his stuff.