Reviews (100)
My a/c bit the dust on the 4th, I called at 5:10 pm on Wed., at 3:15 Sean came to the house to discuss a new unit which I bought. The installers arrived at 9:00 this morning and were done by 11:00. I had the thermostat set at 76 and when I came home at 4:45 my wife told me she was already freezing. It is rare these days to find a company that is as responsive as Comfort First was, also I never felt pressured to buy the unit from them. I bought it because I was more than happy with the response Sean showed in coming to the house and explaining everything. I wasn't home when the installers were here but my wife told me how courteous and professional they were. Needless to say I will be calling Comfort First if I have any issues in the future.
This was my first time using Comfort First and it was a great experience. They explained everything so I understood what was happening and what needed done. Very friendly and professional. Will definitely use them again!
Excellent experience. Installers showed up at proper time and were very knowledgeable with their product. Courteous and professional.
Every person we encountered with the company was punctual, communicative, friendly and very professional. Pat was our repair technician that came out and carefully laid out all of our options for us. Sean came out about a week later to further discuss our options and was extremely knowledgeable and honest. He was able to squeeze us in for AC installation within a couple of days. Brandon and Logan did the installation of the new AC and I cannot say enough good things about both of them. They walked us through the steps of the installation process, frequently asking if we had any questions, etc. I would highly recommend Comfort First Heating and Cooling to anyone in the area. Thank you for the amazing service!!
Brandon did a fantastic job installing our furnace and air conditioning. Went through everything they did and even asked me questions to make sure we were okay with what he was doing. Couldn’t be happier, great job.
Brad was very professional. He was able to fix the issue quickly. Excellent work!
Tooth repairman from comfort first we're very professional they explained everything for me they were doing and asked me if I had any questions which of course I didn't because they are the professional installing the air conditioner very friendly very respectful .
Very knowledgeable and professional...cleaned up extremely well indoors as well outdoors..
Only negative was tech didn't want to clean inside of ac unit until I stepped in and started clearing out debris myself.He said it was ok to pile up in there and I said NO it isn't while you have fan off top need to clean it out.He got the hint and then cleaned it out.Shouldnt have to tell him how to do his job also what if I wasn't watching him he would have left all that in there!
These guys did a great job finding the issue with my AC unit. I recieved a text message prior to the techs arrival letting me know who he was. The tech was very informative as to what he found and explained in terms that I could understand. Unfortunately I need a new hvac system. I inquired about an estimate. The tech called his boss to set it up a time and day for that to take place.
Brad came out on a Sunday shortly after I had called in. Very professional and helpful with this issues we have. Wasn’t able to fix the issue as the compressor fried. I was really hoping for a quick fix but not the case for our almost 20yr old system. Supervisor is scheduled to come out the next day to go over details of replacement. As of now I would recommend as they seem very knowledgeable and respond quickly.
Really professional, kind and knowledgeable staff. Fantastic experiences both during installation and maintenance.
we have used your service for several yrs and had excellent service today we had Dan he was awesome he was very thorough and very nice guy we where very empress Thank you and thank Dan again.
Our sons baseball team is sponsored by this company. So when our AC went out this afternoon we called them up. Daniel R arrived within the hour and repaired our AC within 40 min or less. Very professional and polite. Our family is chillin now. 😎
I highly recommend this company. There service technicians are professional and friendly. Prices are very reasonable.
Since we moved to Minooka three years ago Comfort First has been our first and only call for service. From cleaning our vents, installing a new water heater, yearly maintenance, and today fixing our air conditioner. They are professional, courteous and informative, not to mention prompt. Thank you for your service, Felipe and Sara Zavala
The technician was on time, very pleasant, and worked quickly and efficiently. He offered me a monthly payment plan to make twice a year cleaning and checkups even more affordable! Very pleased with the service i received.
Professional service Techs. Travis here to clean and check heating system. He was prompt and extremely professional. Highly recommend this company for fair and honest service
I have been with them four years and every service man is polite and very knowledgeable. I would never consider any other company to service my equipment and highly recommended them.
The service tech that was sent to our house was very knowledgeable, informative, and performed a thorough job. I highly recommend using this company, and will definitely be going to them for future heating and cooling needs. Thanks!