Reviews (82)
Rafael was able to locate the problem quickly. As always excellent customer service. I highly recommend this company for your heating and cooling needs. A+
Helped us out in a timely manner and fixed our AC issue. Friendly and explained the situation well. Thanks!
If you have any problem with you A.C or Heater, call them they are the BEST .
Called early in the morning and received an appointment time they same afternoon. They showed up on time and were able to quickly diagnose the issue and fix the problem. Excellent service and great explanation of the issue. Very professional and courteous. Would easily use again. Highly recommend!
Absolutely fantastic service!!!!
From the first phone call to schedule the appointment to the technician Christian arriving it had been a professional, courteous, and efficient experience. Confirmation from the staff the day before, text notifying on the way and phone call from the technician on day of helped me prepare for their on time arrival. Thank you to the entire team.
Great communication, prompt, and helped me figure out the problem with my AC!
Christian actually came early and was very professional and helpful. Talked me through what he was doing to help me better understand our HVAC system. will definitely use Chicago HVAC for future needs.
Very informative on what the cause and diagnosis of the unit was and great recommendations.
Christian was very polite and walked me through all the details needed to ensure that my heating and cooling work consistently.
Felix from Chicago HVAC Repair Doctor was PHENOMENAL!!! I highly recommend him and his company. I've had at least two other people out to assess my central air unit and both of those experiences were disappointing. In addition to just having someone check for things that might need fixing, I also really wanted someone who could talk about the best way to get efficient use from the unit. I wanted someone to educate me. And Felix did that SO WELL! He asked me lots of questions about how I used the a/c and thoughtfully considered my responses. He very patiently answered all of my questions and helped me work through possible options. He was thorough and professional, while also being very friendly and caring. By the time he left, I felt very clear on my options and next steps. Big thumbs up for Felix and Chicago HVAC Repair Doctor! Will definitely be using them again.
Christian was efficient, clear, and professional.
Erick from Chicago HVAC Repair Doctor was great. He called when he was en route and arrived within the scheduled appointment window. He seemed very knowledgeable and was extremely polite and professional. He took care of a small water line install for our humidifier in a little over an hour. The company overall has been great to work with, very friendly and communicative. We'll definitely go to them for any future HVAC needs.
The team was courteous and professional. They did an excellent job and answered all my questions.
excellent experience w/ HVAC Doctor- both the folks who helped me to schedule appointment (to replace HVAC unit) and the guys who came to assess the problem (visit1) and replace the unit (visit2) were very kind and competent. they were really courteous about ensuring home was left as it was when they arrived (laid down lots of tarps, removed shoes, helped to move furniture back to original positions, etc.; there were only a few small scrapes around edges of where unit was but i think that is probably unavoidable) and confirming at end that we were left satisfied, appreciate it. thanks so much
I've lived in my apartment for 5 years and have had to have the AC compressor fully replaced twice. The second one, which they installed less than two years ago, is now toast. Rather than diagnosing the underlying issue, I was told that my compressor died due to normal wear and tear and "lack of maintenance" after less than 2 years and I'd have to buy a new one entirely. Feels like a lot of upselling and not a lot of diagnosing of the actual issue. Even if it were a maintenance issue (they didn't actually define the issue and we do maintain the system so who knows), no one should need to purchase three new compressors in 5 years. Definitely get a second opinion if they try to sell you $6k in new parts in two years. Edited to add: I do indeed have the receipt from when this company installed the compressor less than two years ago.
Our A/C was not working and they were able to come out the same day to evaluate the problem. The next day they were able to replace our A/C unit and sent a crew of 4 that worked late into the evening to get the job done. Impressive service and I would recommend this company to anyone.
Chicago HVAC Repair Doctor is my Chicago Heating/Air professional of choice and use them for regular maintenance. Felix is the best.
We have used HVAC Repair Doctor for over three years for our seasonal HVAC maintenance, and they have always provided amazing service. Friendly, capable technicians who show up on time and provide excellent (and quick) service. When our 25 year-old HVAC system finally quit on us they installed a furnace and AC unit. They handled the install quickly, didn't try to sell us on anything we didn't need, offered an excellent warranty on their work, and did all this with pricing that was upfront and more than fair. From scheduling to service, Chicago HVAC Repair Doctor has always been a pleasure to deal with. Highly recommended!
What an amazing experience working with Chicago HVAC. Their technician was extremely knowledgeable and fixed my problem promptly and professionally. From putting in my inquiry, to getting someone scheduled, and having my issue resolved in under 24 hours was nothing short of professional and amazing. This further reflects their 5-star rating and will 100 percent use their services again in the future.