Reviews (100)
I cannot recommend this company highly enough. We have been Windy City customers for over a decade. They have provided amazing service for good value, year after year. All the furnaces, ACs, and water heaters in our four unit building were installed and are maintained exclusively by Windy City. We recently had an AC issue and it was resolved quickly, professionally, and at a very fair price. We are customers for life. Thanks Tom and crew.
Team was professional from the first phone call to the installation process. We had a new AC unit installed and our old one removed. We would highly recommend again and will use ourselves again. Thanks for making the process easy & less stressful.
We have been using Windy City Mechanical for regular clean check service of our 15 plus year old heating and cooling system. This year we used them for a new A/C , Heat furnace and humidifier installation in May 2023. They were the most affordable among all the quotes we had collected.Tom was very knowledgeable about the products.Tom and his team were very professional. They completed the installation as promised with new coils and all. They were very tidy and made sure they cleaned the work space once they completed the job. I highly recommend this company.
When I called, I was surorised that the receptionist took the time to offer some basic tips on troubleshooting before scheduling my inspection, which would have lost them money if I could have fixed the problem myself. When the tech, Dennis, arrived, he was pleasant, listened to my situation, and responded professionally. Faulty wiring needed to be replaced and the job was done well and in short order. I could not ask for better service than I received!
The customer service is good....the tech was rude, snotty and unfriendly...so he made the review bad for your company!
I was very pleased with the service I received from Windy City Mechanical. I needed a new furnace and whole house humidifier. Everything was done very professionally. They were careful and neat doing the work. They also helped correct a gas leak. Plus, they checked out my A/C at the same time. They were on time, professional, and very hard working. They didn't try to sell me something I didn't need. I would definitely use them again.
You have to use Windy City Mechanical! They are quick to get out to your house. Everyone is professional and take the time to explain what they are doing and why. They cleaned everything up and let my property the same as they found it. They thanked me several times for my business. They were almost half the price of the other company I called.I highly recommend them!!!
Really great experience - so many HVAC companies are untrustworthy, but not these guys! They’ve installed several units in our townhome association and have done a professional job at a reasonable cost. I’ll keep coming back to them!
A new install with CAC for a coach house. Outstanding service! Helped with placement of the condenser exactly as I wanted it and had a very reasonable price. It is a pleasure working with this company and also the owner!!!
They are a very professional knowledgeable company. I was very impressed with how carefully they moved equipment and how well they cleaned up after installation. The new system is working well and I am very happy I used this company.
Great local business that installed a new furnace and AC unit, chilly in the offices now. They cleaned up and took everything with them. Highly recommend Windy City Mechanical, Inc. 02/24/2023 I can't say enough good things about Windy City Mechanical, Tom, and the crew. They came and installed a rooftop unit, got it done quickly and pain free. If you're in need of any hvac work call Windy City first!
They did a great job of helping me to understand what the problem was and how the repair would work. Found the lowest cost option for a real fix. Quick and professional.
We all know that anytime a furnace unit breaks down during winter, it’s a huge problem. Well, this company was recommended by a family member and they saved my day after another company was quoting thousands on the spot to get heat fixed on a night where weather was dropping to below zero. Tom and his team are exceptional and because of their care and dedication you better believe I’m buying new unit from them. Excellent team… well done!!!
My furnace wasn't working in December and I called Windy City Mechanical. A person not a machine answered the phone at their office. They took down my information and followed back up with me. They were able to send a technician out to my house the same day. The technician was professional and my impression was that he was experienced and knew his job well. He didn't try to sell me something I didn't need and pricing was w/i range. I would definitely use their services again.
I have dealt with Tom and Windy City Mechanical for many years. This time my 23 year old furnace needed replacement. They got it done. I didn’t get robbed or feel violated like some contractors make you feel after service. Fair pricing, great service. Don’t hesitate to use them for any HVAC needs.
They helped me out of bind twice! Very professional. Jobs were done correctly and scheduled for completion quickly. What you expect. Thanks!
Technician performed my annual furnace check on a unit they installed. The technician was at my home a total of 16 minutes. He removed the cover, vacuumed the burner debris and put the cover back on. Never fired up the burners or checked the output. Owner offered to Re inspect but I was not interested. Total sham of an inspection !
We just had a new furnace installed by Windy City. They did a great job at a reasonable price. They did not make a mess, and explained everything that they were doing. They stand by their work, and gave us a good warranty. We have been doing business with this company for years, and we recommend that you try them. Michael Summers Chicago Ridge, Ill.
While cutting down weeds around my unit I cut what turned out to be a much needed wire lol. Windy City was able to accommodate my schedule and they were even able to fit me in early.
I have been a long-time customer of Windy City Mechanical, Inc. and they always provide exceptional service every time they come to clean or fix issues with my heating and AC units. I just had two new AC units installed and as usual, Windy City Mechanical, Inc. did a great job - very professional and hard working crew! Thanks for the outstanding service!