Reviews (100)
I’m a client in a shop where they “fixed” and “replaced” the split unit in the shop and they did a terrible job, they claim if it’s 20 degrees lower than outside it works but it does not work. It shows as 67 degrees but feels like 87 degrees, this is not a $9k A/C. Split unit? I must be splitting with someone else because it does not work as well as it should.
I'm telling you, the way Scott approached what he was doing and how efficiently and thorough he checked our system was so much better than the other two companies that I previously called!
I called Arctic Air at 8:00 am on a Friday and they were out here and replaced the dead capacitor and had the air cooling the house by 10:20 am. I’m very pleased with their responsiveness, professionalism, and timey help!
Have been a customer for years and they do a great job, very prompt and take the time to explain everything. Dean is great!
AJ provided quick service and great repair on my a/c unit plus a needed disconnecting/reconnecting for a concrete pour last month. Their front office staff is very responsive to calls and easy to work with for scheduling and coordinating work times for all parties concerned. I high recommend them for all HVAC (they assisted me last year) and A/C needs and maintenance!
Mike was awesome! He let me know when he would arrive and was within the window we scheduled. He wore booties to keep my floor clean and was efficient. He let me know about improvements needed with suggestions on how to protect my heat pump from grass growing inside it. So grateful for Artic!! Their technicians have always been kind and professional. They have been amazing to work with over the last 5 years!
Every tech that has been out to our place for maintenance and repairs has been respectful, helpful, and extremely knowledgeable. I've been able to schedule appointments over email which is really convenient. And special to thanks to AJ and Shane for going above and beyond with my most recent random AC issue. I plan to continue doing business with Arctic as long as I'm in this house.
I called and the ladies in the office where so nice and helpful! They gave me advice to see if I could get our AC working without them having to come out but told me if it didn't work they would put me on the schedule for the afternoon and to just call back. Unfortunately the fix did not work so we called them out. The tech arrived right on time and explained everything to us. We had to get a new part for our AC but to our surprise it was very reasonably priced and he also had it on the truck so we got our air up and running ASAP! Also he serviced our unit and was so professional and took his time and made sure that it was done right. AJ was amazing and this company is GREAT! I highly recommend to call them with your HVAC needs! Thanks again for the quick and wonderful experience in a time that was pretty stressful for us!
The capacitor in my A/C system went out last week. AJ came out the same day and fixed the problem. Parts were still under warranty and he got me set up on the maintenance program going forward. 10/10 would definitely recommend Arctic Air!
Excellent service from Tucker. He is knowledgeable, friendly and thorough. Arctic Air have serviced my system since installation. I wouldn’t have anyone else touch it.
Had a/c unit inspected. Tucker did a great job!
Our technician (Tucker) was extremely professional and knowledgeable. He resolved our issues quickly and communicated throughout the process.
I have used Arctic Air, Inc. for the last 6 years since we bought our house. Tyler and Scott have both been very professional, show up on time, and I have never felt like I was being upsold or over changed. I will continue using them for my heating, cooling and whole home humidifier needs.
Tucker was great! Prompt, informative, and professional
Tucker was great today. Did a fantastic job. Thank you
Scott, the technician was on time, as well as very personable and professional.
I had a broken motor and they had one in stock, got a quote to me same day and were out the next day to do the work and made sure there were no other issues. Fast, friendly, fair affordable pricing. Will never go with anyone else.
I had a broken motor and they were in stock, got a quote to me same day and were out the next day to do the work. Fast, friendly, fair affordable pricing. Will never go with anyone else. Tucker was great!
Tucker was very very thorough, personable, educated, and great communicator as to what he did. He figured out why I was getting a furnace error code quickly and then showed me why it was taking place. Tucker dealt with the air flow differences in my bed rooms. Very satisfied with the service. I do the annual service plan with Arctic Air each year.
Great experience! Tucker has been our tech the past 2 visits and he really knows his stuff! He works with me on my concerns and answers questions in a way that I can understand. 10/10 would recommend