Reviews (97)
Service tech hocked several “loogies” out his window into my front garden AS I WAS WORKING IN IT. I will never call this service! Teach your employees some manners!!!
Best service I have had from a HVAC company in a long time. Reliable and actually did what they came to do. I have already referred them to other people who have had the same great experience. Would highly recommend Keith!
They have truly been a wonderful company to work with and always been professional. Customer service is top notch. Honest and direct. My family will continue to use them as long as we are in the Chattanooga area.
We have depended on Keith Heating and Air for many years. They never fail to respond and get the job done! Thanks!
Keith Heating and Air installed my system just over ten years ago. It has been pretty much trouble free since then. After ten years the theat pump quit working. I call and a tech was sent out promptly. He arrived on time and within a few minutes he diagnosed the problem and made the necessary repairs. I was impressed with the skills the HVAC tech displayed as he diagnosed my system's problem. I am very pleased with professional service I received. I just wish Freon was not so expensive (not their fault). If I ever need a new unit, Keith Heating and Air will be my first choice. Thanks, Ralph
Came back and fixed things even 6 months later that he couldn't do due to the cabin not being built yet.
I called Keith Heating & Air when my heat stopped working in January and they dispatched Richard out first thing in the morning to investigate. I had my own theories before he arrived, and he took the time to run through my theories and diagnose, explain and provide solutions for the actual problems at hand. I was very impressed with his knowledge and transparency and would absolutely use their services again.
I’ve used Keith for over 30 years and have been very pleased with their products, installation and service. Customer focused with timely service.
Very responsive, knowledgable and thorough. You can always rely on Keith to fix the problem.
I've been using Keith since 2007 when they did the installation of new HVAC in a large remodel and addition of a 1931 home on Lookout Mountain, TN. I've used them for subsequent servicing in that home and a newer home I purchased a year ago and have always been satisfied with their work.
Great
Keith & Richard were sent to my new residence and I could tell immediately that they were IT! In the future, I will will call one number and ask for 2 guys! Don’t waste your time reading more reviews, put them on speed dial!
Amazing and professional! Richard came out on a service call and got my unit working prior to a scheduled surgery.
These guys are always willing to come out at a moments notice, even on weekends to help get my A/C up and running. Very professional and great to deal with.
Quick and efficient. An overall great experience!
The guy that did the work was great. Had my air going in no time at all. Loved it
Professional, courteous service; a pleasure to work with and reasonable!
Keith Heating & Air was wonderful! We requested a replacement estimate when our 16 year old unit stopped working in August. They not only gave us a fair estimate, they temporarily fixed the A/C without charge and installed the new unit 2 weeks later. We experienced exceptional service at a great price. I highly recommend them!
Zack and Richard arrived approximately 30 minutes after I called the main number. When they arrived, they were very courteous, professional, cheerful and explained what they were doing. I am very happy with their work and how quickly they were able to determine the problem, give me an estimate and then fix it the same day.
Richard was super fast to respond, friendly and very professional. Keith has our business for life!