Reviews (100)
Justin and Ashley were very prompt to resolve my air-conditioning issue. They have great knowledge and insight on all things A/C and HVAC related. Justin gave me multiple quotes and went through all the details with me at length. Highly recommend ⭐️⭐️⭐️⭐️⭐️
Donta was great! He diagnosed the problem and took care of it immediately. He explained what the problem was and what he did to correct it . I really appreciated the exceptional service.
Jacob was amazing and very knowledgeable! He did such a good job, I switched to Vital Air to maintain my systems. Thank you Jacob and Vital Air!
Mr. Everardo Jiménez came over to clean the air ducts. He explained the process, showed us the before and after, answered our questions, and was very professional.
I worked with Lexi from Vital on an urgent service request, she was professional, responsive and excellent. Would certainly turn to Vital again for my HVAC needs!
Vital Air's technician Steve came to service our air systems. He was respectful of our house, very thorough with both systems. Pointed out things that need to be addressed. Quoted me work that needs to be done. I would definitely request Steve to come out again ! Thank you.
I see Vital Air Services at least twice a year. They are always excellent. Today was no exception. Jacob was courteous, thorough, explained everything well, answered questions and did an outstanding job overall.
I have been using Vital as my regular HVAC company for years. While a little pricy, they always come out as quickly as possible, the staff is so friendly and professional and they get the job done. Most recently I had a visit from Donta and Aaron and both were so helpful and professional.
Donta was so patient with me! I was running late and he waited until I got home. He was very knowledgeable and professional.
Donta was really helpful and professional. He was able to get my system working and provide excellent customer service.
I was super skeptical about buying the preventative maintenance plan. However, I am so glad that I did. Steve M. came out today for the spring check and cleaning. He was extremely thorough, detail-oriented, and extremely professional. He had a great personality, and he made me feel very comfortable. He even showed me how to change the thermostat settings to allow dual control (heat to x, cool to x), which we have been trying to do for over 2 years. I would definitely recommend their service! 10/10
They service my home yesterday an the guy they sent out Jacob was his name this young man was on point and new his job very well and very polite and respectful Great job Vital Air.
We needed a new system installed. Justin L. was extremely professional and knowledgeable. He took his time while walking us through all of the different options we could choose from. We are very happy with the decision we made. The installers were great and the installation process went very smooth. Any questions we did have Justin answered at the follow up visit.
Great job by Aaron, will ask for him next time, very up on the system.
Justin and Jeff were awesome! They took the time to explain everything clearly, and answered all of my questions. They were extremely professional and friendly.
Air/heat was not working, Aaron Miles has showed up and showed out, he has been here 2 other times, he came to the door with a smile and made me feel at easy, just like the other times he showed up, he fixed the problem and explained it in full detailed. Bless him and your entire company, whenever I need a technician please use him.
Justin Lancaster and the team at Vital Air did an amazing job installing our new HVAC. After experiencing fraud with a shady company which compromised our entire system, Justin went above and beyond to get our HVAC installed at a great price and FAST! We are selling our house and definitely needed the HVAC for showings! We had it installed in two days because Justin was able to overnight a delivery to our home. I’m really so thankful for their professionalism and compassion as we were not expecting any of this after trusting another company. I also love that the 10 year warranty for parts and labor and first year of free maintenance will be transferable to the buyers of our home. I hardly post reviews, but Justin has helped restore our faith in humanity this week and I just want to make it known that we are thankful and it really pays to do your research! Go with Vital Air!!!
Gerardo Hernandez and Jacob did a phenomenal job of replacing our HVAC Lennox system that was 6.5 years old with the top of the line Goodman system. I would highly recommend this company. They quoted a solid price and the gold glove service of Gerardo makes our experience even better. Our system died on Monday and we had a fully new system by close of business Thursday. Justin worked with providing our options and delivered!!!
Hands down one of the best contractors we’ve worked with. Talked us through the problem. Offered options. Executed flawlessly.
Aaron Miles was legit. He was on time, work efficiently and took the time to sit down and walk me through what was working well as well as system improvement opportunities. He was customer focused and solution oriented. I recommend Aaron 110%. I look forward to him managing our future system maintenance appointments.