Reviews (22)
Great service the Technicians Put in my new hvac system In a timely manner very professional
Prompt, professional and perfectly installed replacement AC evaporator and condenser. They were assigned to diagnose and eventually replace parts of my AC unit by my home warranty. Arrived on time, installed, and cleaned up the work areas. Also got tips on usage and protection.
I recently had the pleasure of working with Emergency Response , and I am thoroughly impressed with their service. From the moment I contacted them, their team was responsive, professional, and knowledgeable. They arrived on time and quickly diagnosed the issue with my HVAC system. They provided me with a fair and transparent estimate and got to work immediately. The technician worked efficiently and effectively, ensuring that everything was working perfectly before leaving. I am thrilled with the results and highly recommend this air conditioning company to anyone in need of their services. They truly went above and beyond, and I am grateful for their excellent work. Five stars
Gil was very responsive and professional. They replaced a compressor and control board for me and did a great job
The 350lb worker almost broke my ladder to my attic then gave my warranty company false information to not fix my unit. What a joke. Alex is rude and does not need to work in customer service the manager did not want to assist
David was amazing! He explained exactly what was wrong and how to prevent it. He fixed the faint heat issue and also did additional preventive work. I love that this company also gives you updates to inform you on the arrival and wait time.
My heat went out a couple of days ago, and it was freezing in my home. Since I have a home warranty through Choice Home Warranty, I submitted a claim, and Emergency Response HVAC-R responded to the submission. The technician, David, was prompt and friendly. He thoroughly explained the issue and was very considerate of my time and home. I am very pleased with the service I received from this company. I do not hope to need another repair in the near future, but if I do, I hope to have Emergency Response HVAC-R as the company that responds to my issue.
David gave me a call stating his arrival time he was very prompt... he listened at my concern David took a look at my system and explain what he found which made Sense ...well pleased
Choice Warranty used them evaluate my furnace. The technician, David, rushed me to be home prior to my appointment. Then tried to rush and leave. He then claimed he fixed the flame sensor, but apparently switched it because when he left the other furnace stopped working properly. Now my downstairs is reading one temp but colder and my upstairs is reading 20 degrees hotter than thermostat. Before, my furnace for upstairs was working properly. I called him right after my appointment and of course he stopped answer calls and texts. Called 4 times and had to call Choice for a recall. The number provided for the company they do not answer calls or return them. Sent two emails and have yet to receive a response.
They repair my heating today , and make a good job. The tech was very knowledgeable and helpful. The price was cheap compared to another company
On time, friendly- got the job done.
Very thorough with their work !
Very professional , on time and friendly very helpful
My home warranty assigned this company for issues with furnace. Tech came out and quickly diagnosed issues and completed repairs within 10 minutes. Outstanding!
Everyone I spoke to was very professional and courteous. Technician arrived on time and went over everything that was done on my system. I don’t have an insurance company, but found this company to be very fair and affordable. I would strongly recommend this company to anyone in need of HVAC services.
Great service. Super affordable, other reviews I’ve seen for them seem to be issues with some insurance company. I don’t use an insurance company but heard of them from a friend and they’ve been nothing but professional. Would recommend
While my insurance company made me wait over two weeks for a repair, this HVAC company helped me get my a/c working in no time. They are very affordable, and professional. You can’t beat the service or price anywhere.
Great experience with Emergency Response HVAC-R Services, specifically Marquez. He was on time, courteous and knowledgeable. In/out with repair very quickly. Would recommend both Marquez and this company for HVAC repair.
We had a great experience with the company specially David did a great job, very knowledgeable and exceptional personality.
I’m not allowed to put a zero, that’s what this company deserves. My family went without heat on the main floor when the temperature was in the 30’s, for ten days. I’m told a technician will arrive at a certain time and they never show up. I will not recommend this business to anyone who is having HVAC problems.