Reviews (35)
Great service and very friendly and quick was able to accommodate schedule. Very attention to detail and fair pricing .Extremely Knowledgeable with suggestions and options. Best in Macon!!!
We were very pleased with the service we received from Caleb and his crew member. From beginning to end, they were professional, friendly, knowledgeable, and efficient. We will definitely be using them again in the future for all our HVAC maintenance/repair needs. Thanks, guys! Update: We've used them a few more times and have been exceptionally pleased. We just had them install a new AC unit. They worked so hard and had it finished in a morning. The price was extremely fair and affordable. They were respectful of my home and my time and provided excellent customer service. I'm recommending them to everyone I know.
Any time I call they are very professional and always deliver good service
Caleb was very professional and respectful. Very knowledgeable as well. Though nothing was wrong with my a/c other than this massive heat wave going on. He did make my smart Ecobee t‘stat dumb for me….thank goodness! And he identified maker of my unit and whether it was under warranty (it is!) Thank you Caleb!
A family owned business that understands their customer's needs; and very knowledgeable I might add. Two thumbs up!
I have been a customer of Air Masters for approx 5+years and within that time I have never had a negative experience with customer service, punctuality, or the work itself. Recently I had my HVAC unit replaced at my Rental property. Lawrence and his staff were very helpful and patient with me starting with the lady that works in the office. If you have ever had to deal with home warranty companies Lawrence explained the process to me and assisted me in getting my claim completed. As hard as it was for me to spend the money to get it done. I am happy I had a group of trustworthy professionals to spend my money with! I wouldn’t go anywhere else for my HVAC needs! Thanks AIR MASTERS OF MACON #LoyalCustomer
The owner is very unprofessional. They don’t give accurate quotes and don’t arrive on time. I would not recommend this service to anyone. They scheduled an appointment and cancelled the appointment after the said they were coming.
Lawrence and his son replaced my HVAC unit. They are very professional and knowledgeable; they watched out for my furry friends while doing their job.I would recommend.
This was our first time using this service and we were very impressed with price and quality of work. Would use them again.
Great Service, great prices, great people‼️‼️
If you are looking for a company to repair, replace or maintain your heating and air units, this is the one to choose. The staff were very professional, they were very respectful, prompt, and the cleaned behind themselves. They even followed the Covid-19 guidelines. All the way back to the initial consultation, everything was just very professional and tactful. Thank you Airmasters for not making this experience a headache for us. We appreciate your service. Highly recommended!
Awesome Company Always treat us right
Air Masters are very professional, detailed, knowledgeable and honest. I recommend Air Master for all heating and air services.
Had A/C issues for about 3 months. Dealt with 2 different companies before learning of this company. I'm so very pleased with the service I received from this company. The receptionist was very polite & the technician, Caleb was the bomb!! Thank y'all so much for getting me & my family out the heat!! Wishing many more years of success with your business!!
I was a little skeptical when this young man came to my door, saying he was with Air Master of Macon. I did not think someone this young would know very much, but i gave him a chance to prove me wrong. This young tech shown up on time and afther talking with him for a while. I was impress with his"s knowledge about my AC system. He took his time and diagnose the problem. I have had other, Technician come to my home from other company. They all wanted to replace my HVAC unit, yes it is old about 18yrs but it continue to kick out cold air. This young tech was very professional and did a OUTSTANDING job. He did not try to jack up the price and was honest about his work. It is kind of hard to find that in this day and time. So the next time my HVAC need some TLC or need to be replace, I know who to call. Air Master of Macon........ Got yall on speed dial
So very happy with the service they provided! We had an emergency call on the day before a holiday weekend and not only were they able to come out the same day, but they were also able to clean the condenser coils and service the unit. I know who we'll be using from now on!!
GOAT. Excellent service. Won't do business with another HVAC company again after this one. It's always good to deal with honest companies and this one fits to a T.
In searching for a quote for a complete HVAC system replacement I left no stone unturned. I gathered 11 quotes and Lawrence of Air Masters of Macon earned by business through his professionalism and straight shooting. He was very knowledgeable and able to answer all my questions, plus give good advice and presented options for me without entering into “salesman mode”. I was disappointed with the sales approach taken by many others from whom I received quotes- I often felt like I was on a car lot, receiving quotes on a lot of things and services that I KNEW I did not need. I did much homework before seeking these quotes and Lawrence got right to the point in quoting me fairly and by far and away quoted me the lowest price.....beat the nearest competitor quote on similar equipment by a substantial amount of $$$. Lawrence himself came to our job to assist and oversee the work. His entire team was very professional, respectful of our home and were very down to earth, hard-working guys. Entire HVAC switch out (air handler, outside unit, drip pan, float switch, flushing lines, charging new system , testing, (no ductwork) completed in about 4.5 hours. I have no doubt that this company will stand by their work. Trust me- you absolutely want to give this company a shot at providing you a quote. My highest recommendation!!!
Staff was very courteous, kind, prompt, and very knowledgeable about heating and air systems! Installed brand new unit in less than 5 hours. -Larry Patrick
The owner of this business is extremely knowledgeable, professional, and honost. I had several AC companies giving me recommendation for repairs that was not necessary and costly, but when I called Air Masters of Macon, he responded promptly and diagnosed the peroblem and repaired the issue with fraction of the cost. Highly recommend this buisiness.