Reviews (100)
Great Service, quick response!
Woke up to a non functioning furnace on a chilly morning. I called around 7:30 and a tech showed up around 9:30. Diagnosed the problem and gave me options. Gone within an hr.
The tech was very professional. Did a great job. Arrived earlier than scheduled appointment time. Called ahead to make sure if it was ok to come early.
This company rep Anthony and Brian really exceeded my expectations. They replaced 2 units in my home. Quality and price were on point.
Paul was completely professional, showed up on time and quickly diagnosed the issue and repaired the problem very quickly. Thanks so much Triad!
The technicians were prompt& professional. They provided a great service and cleaned up afterwards. Thank you guys
Started with our attic air handler leaking into our son's room on a Saturday night. Called a bunch of places Royce fit us into the schedule that was already filled to help us out. Tried to fix a couple things but there was an existing botched install of a coil from another company. Option was to fix it or replace it . Fix was very involved so we decided to go with replacing. Our existing furnace was in perfect shape so we were sold what we NEEDED nothing extra no filler charges. From the minute I got my estimate I felt like I was lucky to have found them . The job, Josh and team were here from 8am to 7pm getting this installed and fixing the mess left by the last guy. They finished it , it looks great up in the attic the air is cold and I don't have to worry about it anymore. We had one hiccup with the install, I saw it on Saturday , I called expecting Monday no big deal. Spokr to on call tech. Josh was back at my house an hour later and fixed it. Honest hard-working and very responsive. Recommend to anyone in need of HVAC service. I've used 6 other places in the three years I've been here. Nobody is better than Triad.
The experience from the beginning (scheduling consultation) to the end (installation of HVAC system was outstanding. Brian did an excellent job with the consultation and provided a temporary solution (which was truly appreciated) while I wait on the installation. The installation crew (Joshua, Mark and Wyatt) were very professional, and I was very impressed about their team work. I recommend this company to someone who is looking to replace a unit in the near future.
It's been 3 times now I use this company and my experience with them is exceptionally great the expert technicians show up on time explain the job they will do and diagnose the problem let u know what is going on and how they can fix the problem, not to mention their value very affordable.i will recommend to anyone to try them u will never regret 👍
The service men were timely, polite and efficient. Explained the work they did and showed before and after pictures.
The technician called before arrival, was on time. Professional. He gave the options for repair and was courteous and patient.
Right on time. Very professional technician. Didn’t try and convince me on any unneeded repairs. They’ll be back in 6 months for the next routine maintenance.
Our A/C system quit cooling on a very hot afternoon. A call to Triad and Brian was at the front door in less than two hours. He restarted the A/C and got it cooling. I asked for an evaluation of the 14.5-year-old HVAC system. Brain gave me several options. I chose to replace the system. The Triad crew changed out the system at the first open appointment. They were friendly and got right to work and did a very nice job. I plan on using Triad to maintain the system. I recommend this company.
Brian McDermott was so quick to respond to my call and he was very knowledgeable. Unfortunately, my entire unit requires replacement, but he has provided a fix that we hope will tie me over until then. This company is the best!
Air-conditioning wasn't cooling. Brian quickly came out within 24 hrs, was very professional and explained each problem thoroughly. Found out a part was still under warranty and saved me hundreds. These are the best guys in the area for HVAC. Highly recommended!!
This team was amazing to work with! Extremely professional and great customer service. Would HIGHLY recommend!
I was able to get someone out to look at my AC unit the next day! The technician was extremely polite, personable, and efficient at diagnosing the problem. Very pleasant experience, and now I have cold air running through the house again!
Brian came out to diagnose and fix our upstairs air conditioning unit. He was very professional and was able to diagnose and solve the issue very quickly.
Quick, Detailed, was able to come before service appointment, which is great when your AC doesn't work!!!
We had been dealing with an HVAC issue for 1 month, after the initial installation. Gabriel, from Triad Mechanical, provided the best service we had received! Gabriel was respectful of our apartment, repaired our HVAC leak, conducted multiple rounds of pressure testing, recharged our system, and made sure everything was taken care of before he left. Incredible person, incredible service, and we finally have our issue resolved!