Reviews (22)
I was told that I would be contacted before the job would be done in order to approve of the estimate, but was never given the opportunity to. Job was completed at a very expensive price without my consent. Have called the offices 3 times to ask for an explanation and I was told that a manager would call me to explain but they never reached out to me. Very unprofessional. Eager to charge but poor communication and customer service.
Called and told me tech was going to arrived 10am-noon, tech arrived at 4pm. Tech said the fan motor was bad, needed a new motor for $1200, another company came out and replaced the capacitor for $150 and the fan works just fine…
Very professional but expensive, check the a/c and cleaned the drain pipe … $383
Worst company I've done business with in my life they rip me off for thousands of dollars and you gotta make sure that you do your dude diligence
Guty was very thorough, and took the time to explain everything that needs to be done to my A/C unit. Excellent service
I needed to get a new system. The tech came out on time, and was very knowledgeable about the situation told me that my compressor had failed and it was so old it needed to be replaced and they got me up and running with a new system within 24 hours! I will be using them for now on!
They do a fantastic job! Air Pros is very pleasant, respectful, and worked efficiently! An overall great experience.
Air Pros: ⭐️⭐️⭐️⭐️⭐️ - if I could, I would do six stars. Called in a crisis with no working HVAC systems. Can quickly (1-2 hours), was very clear with process and the repairs and charged a reasonable price under the circumstances!!!!! God bless you guys !!
Excellent job and very professional team in installing ducts, vents and new AC. Project manager Luis Mejia was a pleasure to work with.
Great company. Jean F. was arrived on time and explained everything to me thoroughly. Their rates can't be beat! Very affordable, especially if you're on a budget!
When Air Pros got the call from me about my thermostat, they sent out a tech right away. They were flexible with my schedule and sent texts when the tech was on his way. Another opinion was needed and Raul was dispatched. Raul was very professional, ran some tests, and knew exactly what the problem was, one and done! I am pleased with them and recommend their service.
Because they installed a heat pump I had to call them back. All for a lose wire. They installed my Carrier unit a cpl yrs ago. Had constant issues. Was told it was a Catastrophic Failure. Had several techs in a 1 week time frame. All had different reasons the unit would not work. I was the only one who suggested replacing the thermostat! That fixed it. Wow, none of these techs even thought of it.
This is a new unit and every time they come out for the same problem they give me a different reason why it occurred. And supposedly it's fixed but it never is. Very disappointed
Thank you to C.J. And Chris At Air Pros..the A/C unit was perfect, happy wife , happy wife... will do business again....
I wish I could give Air Pros 7/5 stars. This is by far the best AC company I’ve ever dealt with. CJ diagnosed my problem and had my AC running better than it’s run in years! Thanks again, CJ. Chris Mucha went out of his way to make me a totally happy customer, I cannot thank him enough. When I need any AC help in the future, I will most definitely call Air Pros.
I choose Air Pros to install a new air conditioning system after interviewing 4 other HVAC companies. My selection had to do primarily with my interactions with Fernando who evaluated our situation and recommended a solution. Air Pros pricing was very competitive and they were willing to install the system immediately since the existing system was inoperable. Everyone at the company that I dealt with were professional, knowledgeable, and friendly. They went above and beyond the norm to solve my issues honestly and fairly with no pressure. The installation was done promptly and everything was done exactly as promised for the price they quoted. The install included a free one-year maintenance plan. My thermostat can be controlled from my smartphone remotely so that I always know what is going on with my internal temperature and humidity. I would highly recommend Air Pros for a fair price, expert installation, and friendly service. Other companies can offer similar equipment and pricing, but I trusted Air Pros and their professional representatives to take care of my problem.
Great service. Came in the morning to give me a quote on replacing my system, had cool air through my vents by 330pm. Kaleb and Barrington were very effecient!
Great experience all around. The company's owner Fernando, listened to my specific requests on how I needed the unit installed. This was important because the work I was planning to do following them in the same area would not be in conflict with their installation. Thei installation crew, Nick and Daniel ,were professional, did a quality job, were neat, and their installation was a work of art. I highly recommend this Company and I will be using them again for my future projects.
AMAZING BUSINESS.VERY PROFESSIONAL AND EXCELLANT SERVICE FROM THE OFFICE TO THE FIELD TECHS.
Excellent service.friendly knowledgeable technician.