Reviews (100)
Service is outstanding! Casey will act in your best interest.. in a professional way. I welcome him in my home and he represents Rocket beyond expectations!
I have had nothing but excellent service. Abe has been my support system for my air conditioner for over 8 years or so. Nothing but excellent service and maintenance of the equipment.
As always, Abe does an excellent maintenance check. I appreciate his attention to details.
Excellent service. Thank you for the quick response.
The service technician was on time and completed the work quickly. He was friendly and answered all the questions I had.
Abe came out right away. Fixed the drainage problem and it was reasonable.
Fast and dependable service
A/C maintenance contract
Casey came for our six months maintenance. Casey is a highly professional technician who explaines why and what he is doing to get our system in tip top shape. He also asks questions to ensure that nothing has been going on with our system that needs to be proactively addressed. We are very pleased with Casey and the rest of the Rocket team.
Abe did an awesome job as usual
1st, Casey gets 5 stars for the repair. Your system gets 1 star. I called last night and every number said voice mail full. Went online to appt scheduler. This morning I get a call from a service person (don’t know his name), said he’d be here in 1-2 hours. Great! Then Casey called and said he’d be there in the afternoon, and there would be a $180 charge. I explained that it was a brand new system, he said we’d be charged. I said another service person was coming, so he said he would not. Later I find out that the first one is on the west coast of Florida, we’re in the east. He said to call Casey back. Same problem- voice mailbox full. Finally got a message through. Casey came, fixed and just left. No charge, thank you. But your phone system needs an upgrade! Why can’t I leave a message??
We were very happy with Abe, he was on time and took the time to educate us on our A/C unit and what to watch out for. We were very pleased with Rocket Cooling.
They did a good job.
The service tech Abe is very capable and knows his business. I am always satisfied when Abe comes to service my ac.
Needed a fan motor, Rocket Cooling made it happen in 4 hours, after I called them. Fast and efficient! Thank you very much!
Called Rocket cooling for a maintenance check before we travel north for summer season they found system was low on Freon ,tested and found condenser was leaking ,but was still under warranty,2 days later installed condenser , only charged labor for repair ,thank you Rocket cooling staff
Mr. Abrahamson was friendly, courteous, professional and knowledgeable. It was unfortunate that with a bad knee he had to climb a flimsy ladder to get into my attic. I've always been pleased with your services. Thank you.
Abe is a real pro !
Casey green is the best!
Very efficient ac maintenance work.