Reviews (100)
A/C Therapist just finished installing a new central A/C system for me, and I couldn’t be happier with the whole experience from the beginning to having my house cool again. They are profession and efficient, showing up on time and communicating very well. Also, they are very good people with a high level of integrity. They shoot straight with you, and don’t try to blow smoke up your butt or over-sell you. When I mistakenly wrote them a check for more than I should have, the owner, Richard, let me know. I’ve had some very bad experiences in the past with another A/C company, which makes me just that much more appreciative to have found these folks. Without hesitation, I wholeheartedly recommend A/C Therapist. Great name too, huh?
EXCELLENT!!!! These guys are NOW my go to company for ALL AC. I used them on a rental house - excellent work!!! Just used them on MY house, again - excellent work!!
Technician was on-time, professional, courteous and extensively knowledgeable.
Wow...you are awesome. Your guy came out Sunday and gave me 3 options. I literally forgot your quotes. Delt with others that, well, we're interesting. On Thursday, you sent me a text, I went back and looked at the quote. Said I wanted to increase the size of my AC. Without a problem, within 5 min, I got a new quote to replace my AC. Eddy and the guys came out, removed and replaced my old unit with a new Comfortair. I was concerned that the AC would not shut off. I reached out, and you sent Eddy out. He spent time with me, checking out the temp. I am so very pleased that you reached back out to me. A great company. Wonderful experience with the process and the techs. I do hope the owner sees this. You have a GREAT group of well trained employees. Thank you for doing a great job in this heat and for going out of your way to work with me. Again, thank you for all you do.
The AC Therapist guys are great. They installed our system and now back for maintenance. They are timely and professional. You can pay with your credit card, and they give you a written estimate before beginning any work. Very happy with these guys! NOW ABOUT A YEAR LATER... still super happy to be a customer. They do a great job. Highly recommended!
The guys explained the problem & the solution. They were thorough & helpful.
Quick response and thorough inspection of equipment. Fairly priced. I would recommend them for your HVAC needs!
The AC therapist very genuine and trust worthy. They did great job very professional definitely would recommend.
They came out right away on a Saturday flushed out my system which is 16 years old. The price wa s extremely reasonable I thought it would be a lot more to be honest with you. I will definitely use them again in the future and most likely buy a new AC unit with them My technician was Kavin and I can't say enough nice things about him He was wonderful!!!
All I advise is read the Terms and conditions ON THE WEBSITE. This place will say whatever it takes to get you into their contracts. The terms and conditions on the estimate will be extremely surface level. I am Currently sitting in a 90 degree room after they installed my AC promising “labor costs” covered for two years. Now they are trying to charge me a 700 for labor to clean the unit well within that timeframe.I have changed filters on this unit monthly in some cases bi monthly. Even purchased pet friendly air filters! But they still try to blame my maintenance. I can’t go anywhere else to fix it or the entire warranty on the brand new unit is thrown out per their terms and conditions ON THE WEBSITE. Proceed with caution at this place, ask the right questions.
The AC Therapist are the best in my opinion from their office to their techs. They replaced my old ac quick and right the first time. From their professionalism to their awesome customer service, they are top notch.
They came out to give a quote on ductwork and found some wiring issues with our unit that they fixed for us next day. Very thorough with notes, explanations, and honest with what was necessary.
Absolute professionals! From the first inquiry to the friendly work estimate to completion of the work, The A/C Therapist provided the best service I ever had. I would recommend them to anyone looking for dependable services.
Very happy with service to repair my AC. Price was fair and very good communication
Everyone was professional from my first call to Kevin the technician that came to do the work. I highly recommend them.
Estimator and install crew were awesome. Jandieo,charlie, and Arisdel. The did an awesome job on our five ton
After researching multiple HVAC companies, we used The AC Therapists to remove an almost 30 year old system and give us a complete new install. The original estimate was for repairing our old system but we quickly learned that parts were scarce, the freon wasn't up to new emission standards and we would likely need to replace the system within a year anyway. Our estimator sent us a quote for a complete reinstall as well as repairing of our original system. We decided to replace rather than repair and to our surprise they were ready to do the work one day after approving the quote. The crew was professional, quick and cleaned up thoroughly before leaving. The initial contact, quote processes, approval and installation went as well as could be expected. It's the post installation communication that needs some improvement. No one from the company contacted us and explained the new system, its recommended professional maintenance interval (perfect time to pitch a maintenance plan), warranty, or the new filter size it required. The last one is importance because when I decided to measure myself to purchase replacements I discovered that there wasn't even a filter in the handler at all. They did deliver one promptly when I raised the issue and included a free mesh debris cover for the compressor. Great company to do business with but their post work communication is lacking. You'd think at the very least you would want to pitch your maintenance plan as that lines up future income. I would use them again with no issues, our system is blowing cold!
Fantastic service. I was kept informed from the appointment scheduling all the way through to the end.
I have had nothing but excellent service from these guys. Everyone is extremely professional. I will absolutely be using them for any additional work. As well as, referring my friends and family to them.
Very professional. Quick and efficient. Highly recommend.