Reviews (100)
It was 78 degrees in my house in June in Florida, a nightmare to say the least. Renu came the rescue on a Saturday night, unlike the other ac guy from two weeks ago. Renu was informative and beyond helpful. So thankful and will be a customer for life :)
Trenell Carter did an amazing job. He was very informative and helpful. Got the AC back up and running very quickly. Thank you very much for a job well done.
Renu (technician) was very informative, very helpful. He conducted the work thoroughly and quickly. He also alerted me to issues that may arise with my AC given its age.
We were very pleased with Terrell. He was very knowledgeable and kind. He was giving us a quote to replace duct work.
They were very nice, and very good. I will recommend them to anybody. And if I need any more work done I will recommend them. Thank you.
Trenell came out to check out my A/C and he gave a full rundown of my unit. Telling me why my electric bill was so high and how I could fix it. Took the time to make sure I understood everything. Very professional
Thank you so much Adam Creamer!! Such a genuine, honest guy! Will definitely be calling for all future needs because of his exceptional service. Had an emergency and needed same day service.. within two hours Adam was at my house and within 20 minutes had the problem fixed! Very communicative and open about what he was doing and what was going on with my AC. Couldn’t have asked for better service. THANK YOU AND GOD BLESS.
I have been a customer with 1 hour. Air for more than 12 always done me, right? The warranty is great and their service is good. I never had problems, wsweetheart. Keep up the good work at the young man that was here today, Julian did a great job
Very responsive and took the time to explain everything so I understood what was wrong with my AC system what needed to be done. Very pleased with the technician, Renu Tajhar
He did a detailed check of system! Great job 👍🏼👌🏾
Seems like a darn good team. Brendan does great work for us, the office lets us know when we're scheduled, all at a fair price. Can't beat that! 7/5/23, Semi-annual AC checkup went as smoothly as anyone could hope. Bobby came by, cleaned the outside unit, cleared the drain lines, checked out the inside unit and gave us the all-clear and clean. All done in a short time and no mess. Can't ask for better! Plus, Bobby was personable and helpful with answers.
Very knowledgeable and personable. Came up with an excellent solution.
Antonio was just wonderful! He explained all that he was doing and what he found .He was so informative and shared all his knowledge with us in such a timely manner.I would like to always have him check out our AC every time
Recently on 6/29 the a/c in my home went out. I called the a/c company that we’ve been using for the last 6 years. I was told they would be able to come out on 7/5. Obviously that was not acceptable so I gave One Hour Air a call and they came out that evening. Jesus Vazquez-Febres was our technician , he was knowledgeable, courteous and professional and had the air working again quickly. I would definitely 💯 % recommend One Hour Air.
This company is unprofessional, unreliable and dishonest. Read the better business bureau reviews on this company prior to utilizing them. Two years ago, we purchased a brand new central air unit under their recommendation as the existing unit was failing.. we spent 17,000 on the new unit. Every summer we’ve had to contact them to come fix the brand new unit they installed. We’ve asked multiple times to speak with management regarding our complaints but they will not transfer you or provide you with a direct number. They just send a message. The company has yet to fix the unit or have someone call us back.
Our service visit today was quick and very professional . Our technician, Madani was very quick to assess the root of the problem. He answered my questions without hesitation and he had a very friendly, respectful attitude. I will definitely request him for future service calls!
Trenell was exceptionally professional and provided expert and experienced advice! I hope that my family will work with you in the future! Thank you!
Jesus did an amazing job! Thanks for fixing our air conditioner.
Do NOT USE this Company. We had a emergency service booked for July 2nd 2023 between 11-2p. The technician texted us can he arrive early and we missed the text, since we missed the texts by 20 min and respond late the technician said he moved on to his next client and we would need to call the office to reschedule. We called the Tampa office numerous times with no answer. Why would you text a client instead of just showing up at normal time if they don't respond and moving them off schedule. Then the technician was very rude when he told us we need to reschedule. This was first time I attempted to use them for a emergency and I will never use them again. Stay far away from this company if you have a emergency. Not professional at all.
The technician was knowledgeable about quick fixed the ac in a few minutes. Than you again.