Reviews (60)
Clean Installation and my house is now cooled, they actually corrected the way my old air handler was installed in the attic and did a very clean professional job.
Absolutely the worst AC company ever. Problems from day one, Has no idea what he is doing. Guessing what’s wrong with the problem is how he addresses any issues he has. Finally after many months with no AC he just stopped answering his phone. Do not use this company, you will regret it
Since opening our business we’ve had problems with our AC units not working correctly even during installation they kept having problems and without exaggerating melo air came out at least 12 times to mess with our units the owner at one point stated I don’t know what I’m doing and I’m not sure how to get these units running now mind you they were brand new units that he installed and he couldn’t get the to work we Finally gave up and contacted another company to repair our AC whole experience was very frustrating and costly for us and 2 years later we’re still having to have other company’s come out to fix mistakes melo air made during installation of it was possible to give zero stars i would
Worst service ever!! Installed into a new business and it has never worked properly. They have charged us to come out to diagnose and can never find the problem so they throw some Freon in it and call it a day WOW. Save yourself time money and aggravation!!! DO NOT USE THESE PEOPLE EVER!!!!
OUTSTANDING INSTALLATION AND OUTSTANDING SERVICE.... ALWAYS!!!!!
Gus and his team were professional, polite, and did excellent work. They went above and beyond to make sure everything was working well. I give them my highest recommendation.
The experience working with Gustavo, Tony and rest of the crew of Melo Air, was very pleasant and professional...I will work with them again in the future...Great Job!!
Good A/C but they left the area sloppy. I called with a small problem and he said he'd come the next day, but he never came. He gave me a date for the installation so I cancelled something and waited for them, but they didn't come. Finally I called and he said they wouldn't be coming till the next day. Poor customer care because he should have let me know. Good price though.
Gus was great and on time. Very professional, and not to mention beat everyone’s price. I would definitely recommend Melo Air to everyone.
I had several reputable companies coming to my home they all said I needed a new AC and air handler, they all had different stories why I needed a new system. I then called Melo Air of Tampa, in less than 10 minutes Mr.Gus had the problem solved for a minor repair, my AC is working great again thanks to Melo air and their honesty, I recommend them highly.
So I waited 6 hours and had several updates that they were on their way. I spoke to them at 12 and they would be there after 6 PM. Now Melo installed my unit in 2013. They came out and were really helpful July 26th and identified the problem. Now a week later same issue and is a quick fix. I just cant get in my attic I'm disabled. So its 1207 am next day and I've waited 6 hours in my 89 degree house. I will give an update and explain my story and experience. I will create a website and will post my story and have others post theirs. Melo Air does need to be aware that customers can have a voice if the platform exist. I make platforms and am confident the message will be loud and clear. I will update google Facebook and Instagram and by end of week Tampa Bay will know about my experience with Melo Air and I will be able to share with others. My goal is to share my story with local news channels. Its important our community is aware of Melo Air and how they value their customers in Tampa Fl. It's a shame because the staff that came out was really nice and I thought I treated them well. Well i will go to my hotel room that i rented at 8PM when the communication became a little vague. I will update the post frequently and will direct the online community when the website is ready to spread the word about Melo Air.
MELO AIR did install my system and it was done very well. The Techs are very good and they did the job with precision. This was summer 2019. Unfortunately, the RHEEM unit that was installed is not of good quality as its compressor failed to turn on a week ago due to a part called “Contactor” malfunction. I called Gus, the owner, and he sent the tech who installed the system come out for a diagnosis. After going through the system, the contactor was replaced. All of this was fine as Rene, the tech, is fantastic however, the charge was excessive to do the repair. Especially when i used them for the installation and purchase of the unit. I was charge $319 with $99 just to come out and additional $219 to fix the issue. The piece that malfunctioned was to be covered but the bill did not reflect it. Needless to say it was huge disappointment as i will not be using his services any longer. As it turns out, i was going use him again for another unit this December but will be looking elsewhere for sure after the above experience.
I have used Melo Air on multiple occasions and his work is very professional, reliable and affordable. Without a doubt I will continue to use Melo for all my AC needs.
Super fast and accurate service. Call these guys they're the best. They also came out really late in the evening to assist me that I have children so it was a blessing.
Owner!
always there at the drop of a hat !!! when you call he's there!!!
We had freon put in our air conditioner and coming back tomorrow to do other repairs. And Matt was very nice and professional.
Excellent service as always. Highly recommended!
These guys were fantastic and so professional. They beat every price and made sure everything work as it should provided us with all the information on our new unit and cleaned up everything. They came highly recommended and did not disappoint. Super pleasant and fast with the install on an old house that had no AC and a old wall unit that hadn't worked in years. Thank you so much we now have AC for the first time since we moved in a year ago, we appreciate the had work in this terrible heat to make sure our family could finally be comfortable in their own home.
Prompt and efficient. Thank you for your service.