Reviews (31)
They were great! Came by same day of call and was able to get parts and fix the problem right away. Super nice guy! I will definitely use them and recommend in the future!
Always on time and quick response. Great work and friendly staff.
There is not one part of every process that was a problem. The honesty and integrity of this company is second to none.
After getting led on for 90 minutes on another AC company that tried to sell us a brand new unit for no reason, Lonnie's was a breath of fresh air. Our tech was in and out in a third of the time and actually fixed our heater instead of trying to sell us something we didn't need. Prompt and courteous and the price of the replacement contactor was reasonable as well. We plan on calling Lonnie's for regular maintenance in the future.
Easy company to deal with, fast, friendly and reliable
Excellent service!
Could not be happier with his service
They have great service. They really looked out for us and corrected the hazardous issues another company caused. I would recommend you call them even if it is just to get a 2nd opinion.
They quoted me a repair for up to $1200. When I got the bill, it was $725 because they were able to get the part cheaper. They could have easily charged me $1200 and I'd have been none the wiser. They've been my company ever since. They're professional, honest & true experts. I'll never go elsewhere...
This company did a full install (two brand new United, new air handler, the whole 9 yards) months ago on a home I then purchased. During the inspection, there was an issue with the downstairs unit not cooling, and it was repaired and warranty covered the issues. Now, 2 months later, same issue on the upstairs unit of the home. I called on Sunday for someone to come out for repair but was told he would call me back Monday. He called Monday morning said he would come out but it was going to $150 just to show up. I chatted with him a bit about the fact that these units were brand new and shouldn’t be having issues back to back. He was extremely rude when I asked him about the warranty. I finally asked him if I needed to use his company or if Trane (manufacturer) covered the actual warranty issues and he was the go between/service provider. He said he didn’t care if I took my business elsewhere,so I did.
Lonnie's A/C is used by both myself and my parent's house for years. Randy is our service rep and he is always on time, professional, and friendly. He is knowledgeable and honest - finding the best fix that is the most economical price point. I have never been let down by Randy or the Lonnie's team.
I guess I should have read and heeded the reviews on UN-professionalism first. I have about 10 AC units on my commercial property. Lonnie's has been on my property and done work before. In 2019, they came out and bid on a job, but another contractor came in about 20% cheaper then his bid. Here we are at the end of 2020 and I needed a unit replaced, but he said he wouldn't come out because he didn't get the job the last time he came. He is a contractor, I am a business. You don't win every Request for Proposal. I've been in construction for 20yrs. I've never had a contractor that didn't understand that concept. NIce knowing ya!
Even after 2 Freon infusions our 4-ton AC unit struggled to keep our 2200 sf house below 85 degrees. We called 4 companies for repair quotes. Company 1 told us that 2 wall return vents with attic conduits were needed for $1000. Company 2 suggested sealing the space below the air handler for $400. That reduced humidity but did nothing to help cool the house. Company 3 told us that our “14-year-old” AC unit needed to be replaced to the tune of $7000+. The unit was manufactured October of 2014. ONLY Lonnie suspected a Freon leak, so ONLY Lonnie went looking for one. Ergo, ONLY Lonnie opened up the air handler. The steel plates on the handler had rusted and the rust build up had punctured the copper coils. The air handler was still under warranty. Yes, 2 air return vents should be added in the NE end of the house, but above a bedroom and hallway door; no attic vent conduits needed. Work was done, AC recharged, we added a UV light and the total bill came to less than $1300. Next time there’s an AC issue – ONLY Lonnies’!
We had different companies tell us we needed a new AC unit. They came out noticed a few things and cleaned our unit.My office has never been this cool in years. When I asked about a quote for a new unit they said it was not needed, ours runs great!
I’ve been using Lonnie for over 20 years. He installed and services my unit at home as well as my church. He’s the best in the Tampa Bay Area. He is an honest man who won’t try to sell you stuff that you don’t need. I highly recommend him.
Everyone I've ever worked with at Lonnie's Air Conditioning has always been friendly, professional, and knowledgeable. I've been a client using this company's service since 1990 with nothing but the best experience possible each and every time.
Lonnie and Randy treat you like family (maybe better). Reasonable prices and top notch service. Gayle is wonderful to work with also!
Prompt, courteous & professional service. These people have always treated us right.
Installed a faulty A/C. The evaporator coils broke after a couple months. He wouldn't come out to fix it. Paid 5k and had to go with another company. You won't hear from him after your install. Very disappointed.
Awful experience. They never fixed the original problem and came back out several times like a money grab. If you call the office they are extremely rude and then they just want to part ways when you called him out on the problem. I would run away.