Reviews (43)
Friendly techs, fast service. Worth every penny.
good techs.. horrible front office. tried for a couple weeks to get a call back to set up an appointment for service. im done trying.. going with another company.
They were phenomenal! On time, fully explained the new system, warranty and plan. Our system went down on a boy, humid miserable summer day. They came right out. It's been almost a year and the savings from the new system is such a bonus. Highly recommend.
Whole system went down on a night it got down to 19 degrees in Tallahassee. It was Saturday 12-24. Called emergency number that was answered and was told someone would call me back. They never did. It is now Tuesday 3 pm because yesterday, Monday, was 12-26 so they were closed. Talked to them this morning and they still are not here. There is NO 24 hour emergency service. Both units are less than 2 years old. STAY AWAY . There is better service out there.
These people are great! They were very efficient and thorough in replacing my old system. I dealt primarily with Corey who made the whole process easy and uncomplicated. Everyone I met from the company was courteous and straightforward. I would definitely recommend them!
It's OK 👍🏾
I would highly recommend calling W.E.C Heating and A/C!!! The staff is absolutely amazing and extremely efficient. Our ac went out and a brand new one was installed the next day. We are very thankful to have found such a reliable company!
My AC went out on a Friday afternoon so I called WEC and they sent Wilson right over. He was professional and friendly, and he answered all my questions and explained all my options. Due to supply chain issues, AC parts are few and far between. Jackie at WEC was able to find me a new unit in Tally and got it just before the supplier closed on Friday afternoon. The WEC installers arrived on Monday morning and got right to work. By 11:00 am I had a brand new AC system and it was running smoothly. Cory and the other installers were professional, friendly and thorough. I am very glad I went with WEC, and I highly recommend them!
Great company to deal with.
WEC came out early last Sunday evening after our AC went out in blistering heat. So thankful they have an after hours emergency service and actually answered their phone, which our service plan vendor DID NOT. When the same thing happened to our neighbor this weekend, we recommended WEC, who came out once again and took care of business. Can't say enough good words about these folks.
Called 4 different companies and called WEC & received a response within 15 minutes on a Saturday morning!!! Great company and we will be using this company in the future for our service needs. Thank you!!!
Awesome service
I can truly say Phillip is awesome he’s very professional. Phillip let the custom make their decision. W.E.C. has a great valuable employee. I will refer W.E.C. to anyone their reliability puncture,and reasonable. Anytime I have called them never has been disappointed. Love the office staff down to the service guys. Again thanks…
Excellent service and value!
Technician arrived on the dot and did first annual maintenance on our AC. We'll keep doing business with them.
Outstanding service!
They do great work
We have had both Phillip and Jim come to our rescue. We have nothing but awesome things to say about this company. The men were efficient, informative and very knowledgeable. WEC has our loyalty!
My capacitor broke and Darren came to fix it. My unit use 40 mf but he put 50mf. I called them but no respond. I got correct capacitor from different sources to fix it. I even offered to replace it to right one leaving wrong one by my front door. 3 days passed nothing happen. They still not respond to my call. Totally ignored. Not professional act at all.
WEC installed a new HVAC system in my home last year. They have returned twice for regular maintenance and once because a part on the unit was faulty. They are honest and fair and they have great customer service. I highly recommend them.