Reviews (100)
Another company added wrong refrigerant and then said we needed a part we didn't need on our AC. Joel figured out the problem, fixed it and we had cool air in an hour. Very pleased!
I highly recommend Osceola Air. My a/c stopped working with no warning. Called them up and spoke to the office staff right away & they squeezed me in next day with a service appointment. What also was great is that my service appt was in the afternoon and they showed up early in the morning. They communicate to the customer via text message on the day of your service. You get a text with picture of your service technician , his name , and let you know they are 30 mins away from their arrival to your home. Daniel is super nice , meticulous & thorough with the inspection of the a/c unit inside and outside plus checked my ducts in the attic. He diagnosed the issue with my a/c unit very quickly while explaining and showing me every step of the way. Soon I had a cool house again. He discussed recommendations with me , no sales pitching. He made sure the unit was running properly for a while before leaving . I respect they take time to make sure you understand how your a/c unit works and how to take care of it. Their prices are super fair. No highway robbery or trying to take advantage of their customers. Great customer service all the way around from Samantha in the office who answered my initial call to Daniel my service technician. Just call them you will not be disappointed !!!!
2nd time using Osceola Air and service has been professional, courteous and thorough at the most reasonable cost. Recommend highly. Five stars all the way.
They came seeing that we got it started up again from blown fuse; they suggested maintenance and will be returning soon. This is great to avoid meltdowns in the summer to come!
I had the pleasure of Logan and Edwin do our install. They worked for 6 hours in unbelievable heat. They were so professional, courteous and hard working. Very impressive young men. Logan even helped me set up the app on my phone. We had Mike for our estimate. They all either put on shoe protectors or removed their shoes which is a big thing for me.
My new Daikin FIT went down last night and Osceola Air had David, the technician, show up first thing this morning. He had the issue repaired quickly but went through the system to make sure everything else was working properly.
Awesome service, very thorough and made good recommendations.
Great job, Osceola Air, in having Daniel on your team! Daniel was professional, polite and was thorough checking out my two units. He answered any questions I had and explained (with photos) what things were of concern and in need of repair and what the options were for getting the repairs done. Thank you Daniel for a job well done.
From the moment we called with a problem. To finding out we needed a new system. To the install. Osceola Air was professional, knowledgeable and on time. A fantastic company with even better people. Highly recommend them for any a/c job. Very pleased to have chosen them.
It's difficult to find a business that shows up on time and does the work. Daniel did both. He even went into the attic to check things out. Turns out I need some repairs I didn't know about. I appreciated his input and professionalism. May I add that Mark came today. My drain pipe was severely clogged. He took the time to explain how it happens, what I can do and his suggestions. No complaints!! Ended up needing a new unit. Wyatt and Edwin walked me thru the installation process. I have zero complaints! They did an amazing job of cleaning up too! New system, New questions. David came out, addressed my concerns, checked everything out and explained some things about my new unit. This whole process has been tedious but I have to say, Osceola Air was there through the whole process. Can't thank you enough!
Mark was very professional and easy to talk to. Thank you for outstanding service!
The best at what they do! From the staff that books your appointment to the technician on site they are always professional and courteous! I believe it’s an extension of the owners management philosophy that feeds throughout the organization.
Love this company. Anthony was a great service technician, very knowledgeable and professional. He serviced my unit and suggested some optiins that could help my unit run better without any pressure.
Tony was on time, fast and efficient. He was very honest with what we will need in the future. I would recommend Osceola Air.
Tony was great! He did a thorough job and very professional!
Would definitely recommend. Helped out in a timely manner. All staff were friendly and helpful.
Danny found 2 problems that both could have been outages in the next year, and showed me photos, parts, and data. Money SOOOO well spent. Thank you! Wyatt was every bit as easy to work with this year.
Tony came early. Nice guy. Quick and efficient. We went with the Family Comfort Club (Residential Maintenance).
The Team at Osceola Air was fantastic to work with. They were able to install a new AC within a few days. Very professional.
Part was replaced. Maintenance done.Anthony was very profession and very friendly. He made me feel very comfortable that I could trust him. Sam was very pleasant on the phone. They will be doing our regular maintenance. They got there very quickly.