Reviews (23)
Rodney was amazing. He was thorough and explained everything. We have found our AC go to guy for sure!! Highly recommend him for your AC needs.
Showed up on an emergency phone call at 8pm and got the problem fixed!!! Great service
Rodney was amazing. Punctual professional and extremely knowledgeable. Very happy with my emergency service . Cooled my house down promptly without hassle
The service was very good. The technician was very helpful and knowledgeable. Also, the job was completed in a timely manner.
Rodney is professional, knowledgeable, and compassionate. He takes the time to identify the problem and walk you through the possible solutions.
Fast response! Friendly and professional!
Fast great service and very reliable
Rod, is a awesome guy,great work! He maintenance my A/C
Our 2 year old A/C unit. started making a loud grinding noise outside..My regular A/C Company came & examined the unit. The compressor was shot. The parts had a 10 year warranty. labor, & freon was not covered they quoted over $2,000 to do the job. I called this new company NX GEN Heating and Cooling. The Owner of the company came out & confirmed that the Compressor was bad. The quote they gave me was exactly the same work, parts, & Freon. The price to do the job they saved me hundreds of dollars. We now have a very cool home again...The quality of work & quick service was fantastic...Thank you Rodney Riche Owner & Technician you now have a new customer for our repairs & maintenance...Alex of Fort Myers Fl.
Excellent service. Friendly and persistent in problem solving! Would highly recommend Nx Gen Heating and Cooling.
Rodney was great, very professional, explained the issue with my AC and fixed it right away. I recommend using NextGen because they are reliable, honest and treat you like family.
So many positive things about this company. I was out of town the entire weekend came home Sunday evening and my ac was not working. Called Rodney he came out right away and had my ac up and running in no time. He made time to go over everything and even asked about my weekend! Finally a company that cares and I don't have to worry about any overcharges. Definitely 5 starts.
Thank you again for coming to our rescue! Rodney is the best!
Very accurate repairs documented and sent to your email for references.
Rodney was awesome! He explained everything. He was very knowledgeable! No question was a dumb question. Great to see a business care about it image ! I will keep using this company . Do be shy to use there service!
Rodney was very helpful when I was having a problem. Came over right away and made sure my system was back up and running in no time.
Very honest, always does a great job and at a fair price!! highly recommend
Rodney at Nx Gen Heating & Cooling is the epitome of customer service. His knowledge, attention to detail and expertise is beyond what any other HVAC company can and will offer you. Not only will NxGen install, repair or service your system, he will educate you on what he is doing, needs to do and how to prevent issues in the future. Rodney recently installed a Honeywell Smart Thermostat for my in-laws that I purchased them as a gift. He could have installed it and left us with the manual to register it, set up the phone app and connect to the home Wi-Fi. But he didn't. He stayed, connected it to their Wi-Fi, made sure they understood how to program the T-stat using their phone & the app and explained all the Thermostats features. If that isn't what customer service looks like, then I don't know what does. I would recommend Rodney & NxGen Heating & Cooling over any HVAC company out there. In SWFL, air conditioning is an important piece of our homes - do not trust yours with anyone else.
Rodney was thorough, courteous, knowledgeable, and professional. He explained what caused my unit to stop working and was able to repair it promptly. I highly recommend Nx Gen!
Rodney was great to interact with and the process went extremely smoothly. The value of the service was also much better than other providers I’ve used in the past.