Reviews (100)
Very timely excellent service
they sent someone over same day we called about our air conditioning not working. made some repairs but ultimately had to replace. they were able to secure system we needed and install within a few days. Very timely and great service.
Earlier than the time scheduled. Had part I needed and fixed my problem quickly.
FBI is a very professional company and good value for service. The Tech Jorge is excellent. Professional and genuinely cares
FBI AIR IS DEFINITELY THE .BEST IN.ITHE BIZ! Jorge, my technician, courteous, knowledgeable and fast. I highly recommend their services…
Today we had our new system installed. I cannot express enough what a wonderful, caring job FBI did. They were fast, polite, clean and informative. Our air is working perfectly.
Luis was great, very professional and quick !
Love the service, the technicians and owners. Trust them 1000%. Love the communication. A picture of the tech and vehicle id before they get here. First class service
Incredible company, the techs are not only knowledgeable and courteous, they spend their time helping you solve your HVAC issue instead of trying to sell you something. A true swfl gem. Thank you again to the technician I dealt with- Justin, who went above and beyond to make sure we were taken care of.
Luis was our technician Fantastic service very honest got the job done and made sure all of my concerns was met I will definitely use this company again and will refer for sure. Thanks again
Literally the definition of family owned and honest, good, hard working people. Fast service, reliable, even losing money by telling me when I don't really need to buy/upgrade certain things. I can't say enough good things about FBI.
Luis the technician very professional. Explain the problem . Thank you Luis!
The F.B.I. Air specialist that came out to our house was nice and professional. However, we weren't satisfied with the service has he was only there to check up on the a.c. machine and didn't did much. Only told us that the coil needs to be clean and that he would send a specialist another time to have it clean. The problem that we have in our ac was not solved right a way and we felt we didn't we received satisfied service. The last time we all this company they send out a specialist to do maintenance on the ac and even clean it.
FBI has excellent communication from the person answering the phone to the text messages and emails that we get showing where our service professional is. They are very professional, courteous (wiping shoes before entering) and the services provided are top notch. Highly recommend!
Very quick response and professional!
The service man was great. Easy to talk to.
I have used FBI AIR from fixing my old a/c to installing my new unit. Staff is professional each service guy was professional. I was at a diner party last week and FBI did there a/c as well and that was in another county. Must be doing something right. Again FBI comes through when needed. Thank you again. Hard to find a real company lately.
This company is very polite, professional, knowledgeable, and explains everything they do, including with pictures. They teach you what to do to continue the maintenance on a monthly basis. They are punctual with the appointment. I have had to call them two separate occasions when our ac stopped they responded immediately. Great company 👍. I would definitely recommend them.
This company is very responsive and quick with service. They are honest and don't sell or up sale something you don't need. I have used them several times and would recommend them to everyone! UPDATE......used again in 2023. Still an excellent service. Would not use anyone else.
Excellent service. They were right on time. I would highly recommend this company.