Reviews (100)
CMI is the kind of company I would like to find more of for all my contractor/trade needs. After 20 years, I have found them to be honest, reliable, and consistent. They are always quick to respond (even on weekends when necessary), and never fail to do a great job. Their back office is excellent to deal with, responsive and on the ball, and they also laugh at my bad jokes, which already places them above and beyond most companies! You will be happy with their work.
Kevin Terry was a pro! Over and beyond my expectations. In hope he always is sent to work on my HVAC!
Great customer service. My system was backing up with water and the tech that came out (Kevin) was extremely thorough and took his time to flush my drain lines multiple times using various solutions until thoroughly cleaned.
We’ve had our contract with CMI going on 4 years. They’re wonderful we love the techs and service. Got an issue they don’t wait they’re there that day! Kevin is our favorite tech. He’s always happy and efficient. Thank you
We’ve had CMI our several times over the years. Initially I called CMI to get a second opinion after another local company recommended replacing both the air handler and compressor instead of repairing the one we had. The tech from CMI made a few calls and found out the part that needed to be replaced was still under warranty, so we spent $250 versus $6,000. Each time they come out they are professional, explain things clearly and I don’t ever feel like they’re trying to sell me anything. They’re the only company we call and I always recommend them when someone asks.
Can’t say enough good things about CMi! They were the second HVAC Company we had to call after the first contractors could not handle the problem of replacing a compromised AC line that ran under our house foundation! They were handed an extremely complicated job of rerouting a new line set through ceilings and walls. David came out and spent a lot of time planning a solution that would work and provided amazing technicians that were extremely meticulous, professional and thorough. Would highly recommend CMI for any HVAC needs!
CMI INSTALLED A TRANE HVAC SYSTEM. They were on time and the installation was very professional in every aspect. Upon completion of the installation, they found the factory air handling unit motor to be bad. The crew left but a CMI electrician came about 30 minutes later to install a rescue motor and the system was up and running. A new motor was ordered and will be replacing the rescue motor when received. A special thanks to Josh, the electrician, for his professional work and being very courteous. Thanks CMI!
Kevin did a great job! Explained what he did, was professional and friendly. Will request him for my future service visits. Kevin, you’re awesome! Thanks 😊
We have had several techs from this company for service and maintenance over the last 14 months. They have always been competent and professional. We would highly recommend them.
Kevin was excellent in checking over our system and explaining all the work he did
Kelvin the most professional kind person I’ve encountered when doing a maintenance service; he fully explains everything he does so the customer understands; he shows you the process as work is being performed; and makes recommendations! I will continuing using Kelvin in CMI for maintenance service yearly!!!
Had a terrific tech clean my three air handlers today and he did a great and thorough job with the cleaning and troubleshoot an issue with the compressor. He explained the issue and let me decide the course of action. I’m very impressed with CMI staff and responsiveness. Great job!
Special thanks to Michelle P and David H for making this experience incredible. Their timeliness, professionalism, and understanding was amazing. We felt like they were helping a family member in need. The installers were quick, efficient, clean, and thoughtful. I will surely recommend CMi.
Kevin T. came to my home and performed in the most elite way possible. I couldn't have been happier with his level of expertise. Thanks so much.
I called and made an appointment for CMI to come to our condo to evaluate our AC system. They did not show up at the scheduled time. I called them and they agreed to come the next day. One of their technician showed up the next day, but he was clearly inexperienced. He said someone from his company would get back to us with a proposal for our AC system. No one ever followed up for another appointment or with any sort of proposal. I was never told upfront about the $131 fee for the technician to come to our home. I called and spoke with a woman at CMI on Sept 8 to ask for a refund. She said a manager would call me within a couple days. No one ever called. I called back and left a message for this person Sept 13. No call back. I called again Sept 27 and left a message. No call back. Sept 30. finally got the person on the phone and she refused to refund the charge. I would strongly discourage you from using CMI.
kEVIN serviced our air conditioner today. He represents your company well. He was pleasant and polite. He appeared knowledgeable and seems to like his job.
CMI installed our new AC unit before the summer. Their service since has been solid. Sharad especially went above and beyond with a complex drain line issue we were having. Great management team - Darla and Morgan were both so quick to resolve any issues. We’ve used CMI for years personally and with our clients and will absolutely continue to recommend them.
Thank you for returning my call, your a/c pro's came the next business day due to holiday,but glad they came out, we need a new unit, and we are getting one, it's too hot 🥵🥵🥵🥵🔥
Kevin has been amazing he is knowledgable,, patient and very helpful. He answered all of our questions and concerns thank you for sending us the very best!
I highly recommend this company. I just started with them for AC maintenance. Like all things in life, an accident happened where the tech accidently broke my drywall to the attic. However, he told me right away and took pictures for CMI to fix/replace. Due to the pandemic, it took a bit to get done, however, when it was fixed. I was SO impressed. Joe C. was the manager who came out to measure the piece of drywall and came back to put it in and fix the siding as well. He was so professional, kind, and very detailed oriented. I'm an OCD person who looks at the small details and even I couldn't have done a better job. Great company, great employees, I'm satisfied with them and I'm glad I chose CMI to do my AC maintenance.