Reviews (6)
Great customer service, answered my questions right away, highly recommended!
Offer live support is a joke. It’s all automated. I’ve gave all the info asked for, and they have yet to respond after multiple times and days of trying!
have been on hold for 1 hour no help getting problem resolved even with a claim number . No one will except the duty to help its as if I'm asking them to do something .
Shawn saved my parents so much money! Their air conditioning went out Memorial Day weekend but Shawn made time in his busy schedule to come take a look ON A SATURDAY. They had previously received an estimate from a very well know HVAC company in Jax that was $5200 but I felt that was way too much. Shawn was recommended to me by a friend and thank goodness he was. He took a look at their HVAC system and figured out it was a super easy fix that only cost my parents $200. The other company tried to trick my parents into buying an entire new system when they didn't need one. I will forever highlyrhighly Tradewinds. They know how to treat customers and I trust they will always be honest with their business practices.
Shawn has as always shown professional ability and very informed regarding HVAC systems. He has worked on our house and my business. Highly recommend.
They have most possible lowest customer service in the industry! Absolutely horrible service! They will do anything possible to avoid the customer. When it comes to warranty service they just disappear and avoid the issue with any excuses!