Reviews (72)
Run away from this company! They will not adhere to their warranty,I had them repair my ac,they only fixed it temporarily it broke three more times!! They have deceptive billing and will add charges.I could not I could not communicate with the technician as he does not speak the same language as I so therefore services were not rendered as needed when I called the office I tried wholeheartedly to explain the services that I needed and that what I wanted I did not get the service that I that I needed or that I asked for I sincerely believe the technician did not truly know what the problem was so therefore they sent technicians out that do not really know what what they're doing . AC broken down 3 more additional times! With a true reputable AC company technicians would come out fix the problem and be done not with this company! After dealing with his company for months on end do not believe the positive reviews,they were paid for.
got ac service and since them calling and no response. The ac has 3 leaks and its been only a month. No response so far and would advise for any one not to use them. They are basically fraud and dont honor even their warranty for NEW AC unit.
High recommended this company
This company gave me the best deal on servicing my AC unit
Good experience with this company. Definitely will recommend it and use it again in the future.
My Central Heat/AC refused to provide heat last week and I was told by another company it would cost over $3000 to repair. I then called Credible Ac/heat. They came the next day and was able to replace the whole unit the next day before it really got cold. The price was reasonable and personnel were knowledgeable, courteous, and on time.
In this company I found the best value for money. Definitely recommend. Thank you!
Great customer service and tech guy Christian and his father were awesome! I have and I will recommend CREDIBLE AC to others.
Fast and knowledgeable repairman. A/C is working again. Somewhat expensive but nowadays that is the case with every company.
I used them for a new unit in January 2022. Some of the vents were leaking and I called them in September. I have seven vents in my house. It’s a small two bedroom two bath house. They told me they wanted $450 per vent to fix the leaks. Do the math…They caused some of the leaks when they install the new unit. I would not recommend these people at all. They’re rude and they’re very obnoxious. Next to find a better AC company.
When I called for an appointment, they were able to send a technician out the next day. (One place I called didn't even return my call for 3 days.) He came out, looked at everything and gave me an estimate. I had a heat pump installed and both of the technicians were friendly & respectful of my property & home. I had to call the next morning because there was a problem, but it wasn't their fault. (The drain pipe previously replaced before I bought the home was not properly glued together.) Even so, the technician repaired the issue at no charge to me. The woman on the phone was always pleasant & helpful. I would definitely use them again.
Wow! What a difference it makes when you hire a real professional. My technician came out within a couple of days notice to replace my outside unit because a previous technician from another company had wired everything wrong and immediately blew the compressor. This technician from credible AC did a fast and amazing job, a real and trustworthy professional.
Got a new system from them. Their competitor quoted the $7,000 range , but they were able to do it way below that. They installed the system in about 4 hours, which seemed quick to me. My system went out 3 weeks later. The company said they could send someone tomorrow, but thankfully the manager decided to come about an hour down to help us out. He quickly fixed the issue with the loose wiring from the original ac system. It has been working well ever since. I strongly recommend them! My ac is running 5-7hrs as opposed to 9-11 hours now.
HVAC heat pump went out, wife hot. Credible tech advised system too old for repair need to replace it. Next day system installed. Happy wife happy home thank you.
Ruslan, Creditable technician, skilled professional, kind and helpful. Ruslan clearly stated information and repair processes. Also, provided patient instruction to maintain my systems.
My 2 year old a/c didn't cool. Called Credible a/c. Service tech found out it's a low coolant level. Asked service tech how long it should last. He said it should last for a while and when I get this issue again, I should call him and he will check about any leak. Next day I found out that freon should last “forever”. So why does he not locate and fix the leak? Called and asked them but never got a recall/answer.
They did a great job, their technicians are professional and hard workers. I am satisfied with the installation and customer service.
We used the guys at Credible A/C to install a new system in our residence a few months ago. From start to finish everything was quick and easy! I received exceptional customer service from the office coordinator, the owner, and the guys who installed the system. They offered very competitive pricing which ultimately made me decide to choose them, and I still received a quality A/C system and quality work. Highly recommend them if you're in need of a new unit!
Gave us the best price out there and outstanding service! Recommend 10/10!
The owner from Credible AC was very knowledgeable & professional when I called to have my unit in my home checked as the. unit was freezing up & hardly any heat.He recommended a new unit as there was several leaks in the system.when I inquired about cost he was very accommodating in giving me as many discounts available & explaining all details about the newer unit.we also had our Ac ducts cleaned by this company. The owner & employees are all very polite & respectful. I would recommend this company to anyone needing service. Thank You Cecil