Reviews (87)
Be Careful with this company!!! Scammed on “ service call “ More like unprofessional , unaware of their employees lack of knowledge , SALES call. Came out to look at my AC unit and proceeded to tell me since the model was old and compressor was BLOWN I would need to replace EVERYTHING. Quotes around 6,000-7,000 Got it repaired for less than 700 bucks and with a more knowledgeable company!!!!! Had NOTHING to do with my AC unit ! It was a leak in my FREON pipe ! Repairs and up and running in a few hours !!!! I STILL have a warranty on my unit as well but apparently didn’t check anything and just “ assumed “ I needed to spend 7,000 …. Charged 119.00 for this BS knowledge!
These guys put a package unit on my house to replace my old a/c! Phenomenal job i would definitely give them a call for anything!
Be careful - totally scammed on AC repair. Have worked with many refrigeration repair companies over 35 years in the restaurant industry. Had a freon leak was quoted for 12 lbs of freon if it could not be recaptured and re-used. Repair was done charged for the freon. Then called because the tech said they were able to reuse the freon so I should get a credit for the freon right? No, was told that capturing the freon and putting it back in costs more than using new freon. Wow, thought I heard it all. I have had this come up with restaurant refrigeration repair many times and never heard that one. Total scam. Well I guess I have a new project by making sure everybody I come across knows not to call this company.
We have been very pleased with the service we have received from Florida Heat and Air. Labor Day our A/C unit was running but not cooling. I called the 24 hr emergency line and the technician, Raphael was on site within an hour. We had a bad capacitor which was replaced promptly. Raphael did a great job and was very professional.
Matt Korpi is the best service tech...these guys are the most competent in the industry !
Amazing experience with this company! I needed a new HVAC system quickly and for a great price, and they performed amazingly. There was no mess to deal with and everything was done right! I highly recommend this company!
My AC stopped working. I called in the morning and Chase came out within hours. He was very kind, professional, and educational regarding my repair issue. I will absolutely recommend this company to my local friends and family. Thank you, Chase!
Called for repair of heating systems. The service tech did not fix the problem. Called on Monday to have someone come out again. Was told they would contact the service tech and get back to me. 4 Hours later after no return call I called again. Got an attitude and was promised a call back. That was 3 days ago and no return call. Done with Florida heat and Air
Absolutely awesome and professional. The technician did the job I had expected and gave me additional pointers to keep my house comfortable and the AC system running. It was not a 'I need to get this job done and get to the next guy' situation, he actually gave his time and explained things.
I had my A/C-heater replaced. I was very happy with all the option that where given to me before my desion of replacement. The techs where very polite, clean , and on time. I would definitely recommend them to anyone! Thank you
If you reside in Collier County, I wouldn't recommend using them. I had a service call completed and was told that I needed a new thermostat, 10 days later AC wasn't working again. Was then charged an additional $119 for a second Diagnostic Analysis + $355 to replace a warrantied Conductor and Capacitor, ($355 for 40 minutes of labor, equivalent to $532.50/hour). . .STEEP!!!!!!! The thermostat wasn't the issue on the first service call, because I connected the original one back and the unit still operates. I asked for a refund of $119 for the original Diagnostic Analysis and was told No. Unfortunately, I will be using someone else in the future, I would suggest you do so also.
Very satisfied with the quick response when my AC went out. Don Berry answered all my questions and got us going again in no time. I now have a maintenance service contract with Florida Heat & Air.
They went on service call to the house and charged $284.00 to flush the A/C. They said this consisted of 2 charges, one was diagnostics and the other was draining the system. They had to go back next day as A/C was still dripping. In Past was only charged $119.00. I personally believed that they charged for two visits. I will never deal with them again
Donny is the BEST! Major fault on your AC in the hottest part of the Florida summer - what a nightmare. But Donny, who has serviced our AC since it was new three years ago, really came through for us. He quickly diagnosed the problem and ordered and expedited the delivery of the required part. Installed it the next day as a thunderstorm was brewing.
Donnie and Matt worked on our AC unit and did an extremely fantastic job. They were punctual, knowledgeable, respectful and easy to speak with. They listened to our concerns and answered our many questions. We are thankful for the job that was done. We really appreciate the work that they did.
We called to investigate one room that always was warmer in our new home and also learn about installing a UV light. FHA was able to schedule an appointment for us the next day. Matt was very thorough and also went up into the attic to view all the duct work. He had also looked at temperature differentials and filters. He made suggestions and then followed through for us as well as explained their air filtration and UV products and home maintenance system. Very thankful for his assessments and recommendations. We will definitely continue to use them for our HVAC maintenance and needs.
Donnie was professional and great help.
Request Donnie for your maintenance! he does a great job.
Donnie did the maintenance for our office and as always he was professional, polite and eager to answer any questions. Thank you.
Matt K came today to do our new install registration and explain the unit. He arrived before scheduled time and was very informative as well as professional. Great job.