Reviews (8)
We had to hire another company to complete the repairs. We asked the owner to call us several times and he never did talk to us. They billed us and we had to pay a bill for services we did not get
Gary (owner) is extremely professional and a pleasure to deal with. Responsive and knows what he is doing. I have and will continue to recommend Kool Ray to friends. I would have given 5 stars except I was having issues on a weekend (Sat afternoon) and when I called I was told a tech would call me shortly... but they did not contact me until Monday. Thankfully I was able to fix the problem on my own, otherwise, it would have been a rough weekend and this review would not have been as positive :)
Asked for a Yearly maintenance checkup. Was told it would be a $110 charge. The service consisted of algae deterrent tablets placed in drain pan and compressed air blown in the drain line. $110?!?! 😲TOTAL RIPOFF! I called the company for an explanation. They did not return my call as promised.
Ray was one of the most friendly and knowledgeable guys I have had come to my home. I will recommend them to all my friends and family.
Brian was on time, personable, knew what he was doing when he was here today for a system maintenance call. Have used Kool Ray for 15+ yrs GREAT service/employees !
I know the company for long time, best service, best technical support.
This is the BEST AC company!!! Great crew and the owner is very honest.
Gary and his team have been servicing my air conditioning system for the past 15 years. Reliable, professional services.