Reviews (100)
Always receive great service from A/C Doctors. Worth every penny of our annual contract. Today was a Saturday call and Nicky was great. Prompt, professional, explains everything, and made certain all was perfect before he left.
The young man was very professional and knowledgeable. He put a call in to help diagnose the problem and he was able to properly fix it. Having a service plan with A/C Doctor is great.
The technician waz polite, and very respectful, and also very informative!! I will definitely call them again, and ask for "Daniel" he did a great job on a Sunday too😏😊
Jesse Lindsey was very professional and repaired a problem we had during our maintenance check, very pleased with Jesse and AC Doctor
Jesse was very courteous, professional and explained everything before he start his service and what was done after his service. I am happy and satisfied customer. Job well done Jesse!!
Very Professional. Personable, Efficient. Did what needed to be done with explanation.
Since this review- the service manager reached out and apologized and gave me a credit for future services in the amount that I paid to the other company. He said he would speak with the tech about his attitude. I appreciate him taking the time to call and try to fix the issue. I have had a service plan with AC doctor for the last year. I had my last preventative maintenance done in February and was told that everything was clean and good to go. This was the 4th time in 10 months the AC Dr has been out to my house for preventative maintenance or to replace a part. My inside unit started leaking last week so I called AC Doctor. The contracted maintenance was obviously not done correctly because i was told that my AC coil was corroded and needed replaced. The tech said how dirty the coil was and told me I needed a new one and wanted to charge me over $1500. I told him we had a service plan and that coil cleaning was supposed to be included and he said that didn’t matter in this case. I told him I was going to get a second opinion and he kept arguing with me and said that we weren’t changing the filter often enough and that’s what caused the issue. This is a lie because I change my filters monthly at least because I am in kidney failure and doing dialysis in my home so I have to have clean air. So in the end my service plan that I paid for upfront was a waste of money and actually ended up costing me more in the long run. I will never recommend AC Doctor.
Jeese is Very professional at His job.Also he went way and beyond for us.Jessie explained all of the options that we needed to hear in a through way. Jesse is very pleasant and well-mannered
I have had nothing but positive experiences with this company. I have their annual service plan, which is reasonably priced. Jesse is the tech who comes out. He his friendly and professional.
What a great team! Evwry time I need help, they are here quick and easily explain what is wrong and how they can help! And they explain it in a way I can understand! Too many companies lead with big words and jargon, this company really cares about its customers! Thank you thank you !
I have used A/C Doctor for 4 years. The maintenance contract provides for twice a year inspection and is worth the money. The serviceman Jesse Lindsay is very polite and knowledgeable.
Jesse is the best.Very professional and answered all my questions...I'm very satisfied! And I'm happy to be part of the maintenance program.
Jessie and Nick did an excellent Job. They was very polite and took the time to explain everything to us.we would recommend them too anyone.thank you for there service.
Amazing experience. The A/C tech Jesse showed up fast and quickly diagnosed the problem. He took the time to explain the repair process as he went. Jesse was fast, knowledgeable, and friendly and my experience with him definitely made me a repeat customer. I would definitely recommend the company.
Jesse was extremely helpful and efficient with what he dose. He made sure I understood what he was doing and why. I will definitely be recommending A/D Doctor to my friends. Thank you Jesse.
Jesse was very friendly and efficient. Did an AMAZING job.
6 years ago our old system died and we needed a new one. After making several phone calls 5 companies showed up to give their estimates, this was in July and all were backed up or booked for weeks. This was a problem due to health issues, I can't overheat because I have Graves Disease. I explained this to all 5 companies and these folks were the only ones who actually cared. Willing to pay extra to have a system immediately installed the owner said that wouldn't be necessary. The next morning 4 men showed up at 7:30am and by lunchtime our home was ice cold. After installation we signed up for the twice a year maintenance and our system runs like a champ. For the past 6 years we see the same faces and that should speak for itself. This is truly a family run business and once you do business with them your family. When it comes to service they shine brighter than the rest and when it comes to integrity they are the best! This is one family I'm truly proud to be apart of. Thank you all for everything you do. The Burnham's
Jesse is great. He let us know he was on the way and arrived on time. Respectful of property. Very helpful in explaining everything. Definitely recommend.
Best service, repaired my air conditioner, explained everything in a way I understood. Did not rush through the repair, made sure it was working correctly.
Steve did a great job. Very professional and polite.