Reviews (99)
Great technical and customer service
We’ve used them since we bought our house four years ago for annual service checks, but today, when it’s 98° and feels like 108°, the capacitor went out. Called at 630pm knowing we’d have to pay an after-hours fee, but it was well worth it. John got here fast, was personable and easy to talk to, and immediately diagnosed and fixed the problem. Every experience with Advanced Air Care has been nothing but positive!
I have been using this company since 2016 and most recently with Chris (tech) and Mandy (by phone). Reasonable prices, honest dealing, appointments kept on time, great and efficient service! Same great company and service (2023 update).
Replaced two 16 year old Trane Heat Pumps and air handlers over two days. Great quality product at very competitive price to other top brands. Did what they promised up front. Very helpful setting up and explaining high tech thermostats that will provide greater indoor comfort, information and control. Quality of work was good with very minor rework. Highly recommend Advanced. Crews were courteous and worked hard in heat conditions.
Our air conditioner suddenly stopped working on a Sunday afternoon. I called the after hours number of the company we had been using for our AC maintenance. Told them we needed a repair asap due to health issues of a family member. No one ever called back. I called Advanced Air and spoke with Madison. She was so sweet and understanding of the problem and she scheduled Chris to come out that same afternoon. Chris fixed the problem, was very professional, and our air conditioner is working like a charm. Because of the excellent service we received from Chris and Madison, we fired our prior AC company and will be using Advanced Air for all our maintenance and repair in the future. Thank you so much Chris and Madison. You are awesome!
Jimmy Kelly arrived in less than an hour on a Saturday fix our air conditioning quickly and professionally. We were very impressed and will be repeat customers for maintenance, etc. Excellent service!
Quick response, on time, professional and courteous.
Very professional service. Chris and James were quick to diagnose and fix our issue. Highly recommended them!
Advanced Air Care is one of the best HVAC companies in town. Taylor and his crew did an amazing job with our installation and configuration of our Carrier units. We've been very happy with the AC performance and efficiency within our new home.
Great Service! John Barber did an excellent job at repairing my parents A/C, he was very professional and went above and beyond to get them back up and running so they didn't have to endure the heat any longer! Thank you so much! We Highly recommend this company!
Installed new HVAC system 2018. Performed maintenance since. Courteous, timely and dependable service.
Wonderful service!
Prompt response, Friendly , Knowledgeable, on time ! Fixed my problem, Will definitely use them again.
Brandon the technician that served our unit was just fantastic and very knowledgeable. Also Mandy the lady that took our call was very friendly and professional. This was a great experience. Great customer service and excellent pricing! We will definitely call them again.
Very professional service. At our preventative maintenance appointment the refrigerant level was a little low. The technician (Chris) came back a few days later to do a “leak search”. He told us he was not able to detect the source of the leak and since it seems to be holding proper pressure now, he recommended waiting and watching. He was very honest and very thorough. We appreciate the quality of service that we get from Advanced Air. Top notch!
Chris TImmons showed much integrity in the last repair visit. He did not try to upsell us, fixed the problem with minimal expense. He had to order an additional part and called the next day when the part was in. When telling him the unit worked satisfactorily, he suggested we wait to see if further problems in stead of paying for another service call and hiring them to do work that might not be necessary. Many other companies would have done it anyway. You can trust this company to be honest and deal with you with much integrity and respect.
My ac stopped cooling in the middle of the night. I called and they were here at 10:30 that same morning. I would recommend this company to everyone. Thanks again James Kelly.
I called Advanced Air Care because my A/C unit froze over last night. They were very responsive and came to my house the same day. They were able to find the issue quickly and had me back up in running in no time. I would recommend Advanced Air Care to anyone needing good, fast and quality repair assistance.
James Kelly did a very good assessment of issues. Explained what he found and made suggestions. Thank u William and Patty Davis
Took 2 visits to work on A/C. Unit still failed to perform correctly. Charged for both visits and created a problem that didn't exist before the first visit.