Reviews (100)
I would not want anyone else besides Mike Kertesz. He is top notch. You will not get anybody else who is polite, friendly and knows what he is doing. Mike Kertesz is all in one. Keep up the great job Mike.
Corey did a FANTASTIC JOB, Very Thorough… I Would definitely Recommend him, for the job.. Actually, I will call and ask for him in 6 months!!! TY Lori
Joe Garzon and Howard were very helpful and friendly, I'm glad I called. This is my second time using this company, last time was for an A/C and he was equally as helpful, explaining everything.
Mr. Martin is very knowledgeable, and very professional. D. Martin is an asset to your company in my opinion. Very understanding, and gives various options for repair and or replacement of the a/c unit.
Mario was my tech and his communication was great upon arrival, thorough, communication was great and he was able to describe the issue with ease over the phone. Thank you!!
The tech that came to my house was super nice. He was very helpful and very knowledgeable. Sat down with me and explained to me exactly what the problem was and fixed it immediately. Also cleaned up spotless after himself. He could not have been nicer.
Jay was very knowledgeable and informative. His recommendations were of great value. He should hold seminars for customers or you tube videos to help them make an informed secure choice. The Best representative Home Depot has ever had in my opinion. Thank you Caveman Jay.
I called at 7:30 to schedule within 30 minutes jR arrived. Super friendly professional and knowledgeable. Had both units up and running within one hour. Explained everything and even took pics of all steps. I could not be more pleased!!! Thank you JR and Sir America for superior service!!!!!
Once Mr. Mario showed up he went over to check out my unit. Once the leak was detected he verified the serial number and informed me that I had one year left on the warranty. He excused himself and went to the vehicle to order the new part. He had me pay for half of the cost before he ordered the part then he explained that it might be until the following Wednesday before someone would contact me. He told me to call to verify the status of the part and when the technician would finish my repairs.
Rickey was very thorough with his assessment and explained all my options without the "pushy sales guy" tactics. He was professional, courteous and respectful; a great ambassador of the company.
I was able to call in and get a next day appointment in the morning to fix an issue with my AC unit. It’s July and we live in South Florida. Floyd arrived promptly, immediately diagnosed the issue and had our AC back up and running in no time. He even gave me advice on how to prevent similar issues in the future. Great experience and would absolutely use this company again!
Super professional. Very informative. Very detailed and understanding when explained on the issue, the solution and the options. Without a doubt I recommend the company and Mario to anyone. Thank you for the service. Truly appreciated.
The Technician Joe Garzon . Replace my water heater and by doing this work he accidentally broke a pipe I needed to be replaced but never notify me this , he needed to come back another day. When I got home from work, I had to find out why my air condition was not working. No one told me from the office that this incident occur. I was left without Air Condition from June 30 and I am still waiting to have Air Condition in my appt on July 3 I will fine out when is this going to be resolved , this Company have no regard leaving me with air condition without notice I am 79 and I needed to make provisions No reason to recommended to my friend or family
We have a ac problem and the part was ordered but we were struggling with the heat and we spoke with home Depot Lejanis and she got in touch with the company that sent Herby and he temporarily get the ac working for us while we wait for the part to arrive. Herby was very clear and professional in explaining everything and he was very apologetic about the situation especially knowing how hot it was. And Herby also followed up a couple hours after leaving to make sure the ac was still working. We thank you Herby 🙏🙏
Had a tenant with a leaky AC. They came over within hours and fixed the problem. As the owner of the property it’s very important to me to have a quick response to my tenants especially in the dog days of summer. They did a great job communicating with me and fixing the problem right away.
Tech with 9 years experience wouldn’t proceed with coil replacement that he said was needed until he got a 2nd opinion and showed me a picture of bad coil. He confirmed it was a bad coil. I called the company and the clerk who answered phone said all mgrs. were gone for holiday but someone will call me back. I certainly hope air america doesn’t jam me up with no cold air in July until after holiday weekend if they do that will be a very bad look for them unless they just don’t care.
the gentleman did a visual inspection and did not check with tools and voltage. no part replacement. he told me that he replaced a capacitor when it was wrong. I even asked Micheal to check the UV lamp. fortunately I noticed that the UV lamp was defective which I had replaced by one that I had already bought. he told me that everything is guaranteed and if there were any problems to contact you again. I find these comments inappropriate.
Diavalo was great, understood the issue and fixed it fast, great conversation too all around good dude I’ll be using this company from now on !
One of the guys did overall work to try to crawl inside the attic. They were excellent. Let's see if this job is going to give a solution of the problem. I recommend them 100 %.
Jay is a great asset to whom he works for. Being an ex a/c mechanic for 22 years in the field, found Jay to be quite intelligent and informed as a salesman and mechanic. Really appreciate him.