Reviews (100)
Very responsive and knowledgeable. Thank you so much for the quick response
Very responsive, takes time to explain the issue and recommendations. I have been happy with every service call they have made.
They showed up on time and took the time to explain things and answer my questions.
Response was immediate, problem troubleshot ( tripped capacitor from lightening) & repaired….up and running in no time. Excellent maintenance
Jesus fixed our a/c once again. Fast, on-time, professional, personable service at a fair price. Rare in SE Florida, eh? Nuff said.
Fantastic service. Very thorough, clean and provided explanations
On time, professional, trained technicians - recommended without hesitation ! Always the best customer service.
I needed to replace my very old AC unit. Frank from Direct Cooling responded very quickly to my request for quotes from several local companies on Angi's List. I decided to go with the quote that I received from Direct Cooling because not only was the pricing reasonable, but also because Frank was very professional, knowledgeable, and friendly. His crew showed up on time to install the new AC unit and thermostat, and everything went very well. Frank was very helpful in answering all of my questions about the new unit. I am very pleased with my entire experience with Direct Cooling and so happy that I now have a new AC unit! I highly recommend Direct Cooling for all of your AC needs!
They installed my unit and ducts years ago. They have been keeping it very happy since. I highly recommend them and thier maintenance program. Stay cool 😎 A
Went well
Amazing response and service. I would give them a 6th star if it was available on the rating!
Amir did a great job of diagnosing the problem and fixing it.
Amir arrived early, was very personable and professional. He tried multiple ways to diagnose the issue and ultimately fixed it by finding a wire issue on a humidifier. He took his time, answered questions and gave great advice on future maintenance and air flow. I am SO glad I chose this company over the others!!
Came home from vacation on a Saturday afternoon to the house 15 degrees warmer then it should be. They got a tech here within the house and repaired within the next hour. House is cooling off already, tech was knowledgeable and informative and the owner even stopped by to check in. 100% recommend.
Appreciated the responsiveness of the company and that all concerns were addressed appropriately.
Direct Cooling was professional, on time, and quick to finish the job. More importantly, they did a quality job at a far cheaper price than anybody out there. Would recommend 100%.
Direct Cooling completed preventative maintenance on my HVAC unit yesterday, 9/22/22. Again they process was smooth and professional. Amir Gomez performed the maintenance. He showed up on time and was very friendly and his expertise was obvious. He was courteous and efficient and informed us about the job completed and shared with us important hints to keep the system working properly. This was the third maintenance service on my system and we were delighted. Direct Cooling is a company with high standards and do things right. I will continue to use Direct Cooling for all my air conditioning needs, This company is excellent and can be trusted. On December 26, 2022, the heater stop working. I called for repair service and initially they tried to troubleshoot the system by phone but was not possible. Next day by 12 noon Amir Gomez came and fixed the problem. He was friendly, competent and efficient. Direct Cooling provides an outstanding service and products. I trust this company and recommend it highly. On March 7, 2023, Amir Gomez provided regular maintenance to the A/C system and repaired a leak. The work was completed expeditiously and to our satisfaction. Direct Cooling is an amazing company with well trained, dedicated employees. It represents a great example of how a service company should operate. We are delighted to be one of its customers and wish Direct Cooling continued success. On March 14, 2023, Direct Cooling replaced my water heater. Amir Gómez completed the job. Again, the job was done efficiently and with expertise. Direct Cooling is a great company, and we recommend it highly for all your A/C and heating systems needs. Thermostat adjustments of the water heater were done yesterday by Frank Rey and the system is working great. We trust Direct Cooling and recommend it highly.
Fernando was prompt and very knowledgeable. He checked all aspects of my AC and stayed until everything was working at its peak. He cleaned up and very polite.
Professional approach to the job. Protected The area from dust and dirt. Explained The problem we had encountered Job well done
Frank and his staff are amazing at everything they do. Whenever I need direct cooling for any of my needs or my clients they always come through in rapid time! Thank you Frank and Direct Cooling.