Reviews (51)
The best service on my 20+ year A/C unit. Have used them twice and both times techs have been so dedicated and professional. Paul had my system up and running in no time but made some additional adjustments to get it functioning at optimal efficiency. Great work at reasonable prices!
Fast professional service. Always accommodating. Completely satisfied with this company.
I highly recommend Ralph Mann & Sons. We recently had a top of the line geothermal system installed and we could not be happier! Craig and Wendy thoroughly answered any and all questions that we had throughout the entire process. Our system was perfectly designed and is whisper quiet. It has no trouble keeping the temperature stable during colder days without the need for aux heat. I also want to give Tony and his team a shoutout as well. Tony was incredible and walked me through the entire system; tweaking a few items here and there for maximum comfort. He is a real asset to the company.
Dan Masto appeared to be a decent salesperson, but turned out to be pushy and rude. He encouraged creating fraudulent scopes of work to inflate benefits available through a government program and became aggressive and rude when I explained I did not want to participate. The company and it's team may be competent, but employing someone like this is unacceptable.
Ralph Mann & Sons was extremely helpful. We are new to the area and new homeowners and knew nothing about HVAC systems. We moved in and our central air was not working. They came to our home within a day, explained our system to us and repaired the issue within an hour! We are beyond happy and will be using them for all our plumbing, heating and HVAC needs. Highly recommend!
I had an entire home AC system installed by Ralph Mann & Sons. The experience and quality from the sales process, to install, to post install follow-up has been nothing short of excellence. The system that was designed for my home is efficient and works perfectly. We were completely comfortable during this long hot Summer. What impressed me most was the extra time the installers spent figuring out the best way to run all the lines and wiring. They did so in a manner that was minimally invasive and kept everything nice and neat. I can't say enough about the extraordinary team at Ralph Mann!!!!
Helpful for geothermal installation. They called me back to come earlier! Driving in from Ansonia, NY for Fairfield County
I have used them for years. Very good & reliable!!!
Excellent. Very courteous and professional
If I have no heat they do their best to get me heat. They send the same technician to me who remembers my furnace. I have a really old furnace but the technician is tops.
They are reliable and i can count on them to be there for me
Outstanding service & support. Highly recommend
We needed AC for our house, and after extensively researching options and contractors, I decided on a geothermal system since we would have to soon replace our boiler and I wanted to get off oil. I picked Ralph Mann & Sons to do the install, and could not be more happy. Craig Mann, the president, came right away to give us an estimate, and told us about all the credits and financial incentives that made putting in geothermal cost the same as installing a conventional central AC system. Craig and his crack office team of Wendy and Michelle answered all my many questions and made the setup and paperwork process as easy as possible. We also had to upgrade our electric panel to 200 amps, and Craig gave me an incredible quote about $1,000 below the six other quotes I had received for that upgrade from other electricians. Ralph Mann & Sons works with CT Wells, another top-notch company, who does the drilling and lays the exterior pipes. Ralph Mann's interior installation team has worked together for many years. They use top-of-the-line equipment and are knowledgeable, professional, efficient and clean. Office manager Wendy works closely with you to ensure that the whole process goes smoothly and that your needs and questions are addressed thoroughly and in a very timely manner. She is a treasure! We ran into a few hiccups with the hurricane/tornado and some other problems and she made certain that I was satisfied. I have never worked with a better contractor. If you need a geothermal system installed, do not hesitate to call Ralph Mann. They have been in business over 100 years and truly are the best!
I can't say enough about Ralph Mann & Sons! My AC suffered damage as a result of the recent storm. I left a message over the weekend thinking it would be a while given the severity of storm damage in Connecticut. They contacted me first thing and it was fixed Monday morning. They've helped us before, but their promptness, friendliness, professionalism is amazing, from their office staff to technicians. I highly recommend them!
I had an LG split level installed two years ago, it wasn’t until the unit stopped working that it was apparent the unit was installed incorrectly. I reached out to over 10 different HVAC companies in the area and Ralph Mann was the only company that was responsive. Wendy who handled scheduling was informative, helpful and adamant that they could help me. When the time came for repair, I expected some kind of push back on repair since it was done with a different company and it would have to be done completely over which other companies really did not want to bother with. To my surprise Kevin from Ralph Mann got right to work, he listened to me regarding the issues I was having with the unit and was able to completely resolve all the problems. He was able to completely redo the job correctly while he walked me through the repairs and job was completed in only a few hours. Other companies stated it would take a few days but as Wendy had stated when I initially called their was no time to waste. Ralph Mann is a phenomenal company and the staff go above and beyond. I will use them for all of my HVAC issues, Kevin is a master at his craft and it says a lot about an organization to have a guy for over 40 years. They are the best in the business and as they say you pay for what you get!!
They are the best reliable I've been using using them for 18 years Application and right now I'm sitting back cool because of them
My geothermal heat pump stopped working. The next morning I called Craig. They were very busy but he said he would do what he could. Within a few minutes he called back and said he had a technician in the area and would squeeze us in. His technician diagnosed and fixed our problem within an hour of me making the first phone call. Craig and his employees were very professional, friendly and knowledgeable. They have my future business for sure!
Excellent customer service. Great quality work!
Hands down one of the best HVAC/Contracting companies I've ever worked with. They were super professional, worked endlessly to get the job done, and kept the place clean and were super respectful. They installed an entire Geothermal system in my home in a week which works flawlessly and provided excellent support/guidance when working with the State of Connecticut's energize CT program. The crew was extremely knowledgeable about all aspects of the system, and provided both the highest quality service and products.
Professional