Reviews (100)
Super helpful and friendly staff! And they have amazing opportunities for loans and discounts and awesome clearance section prices! Ended up buying 2 of the 3 main furniture items I needed and I only intended on getting one at a time!
Nice big showroom and sales staff has a great attitude 👍 gave me respect!
Don’t shop in this place for furniture if your apartment complex has no elevators! Poor management & the worse customer service!!!! Although, when I ordered my BR unit, I instructed the salesperson that there are no elevators & will have to go up 2-3 short flights to deliver my furniture. I waited for 4 days & still no delivery. Now, I’m canceling!!! Terrible service. Unprofessional! Stay away!
They were very helpful!
Nice associate Great deals
Mark and James were great!
Didn't even get to purchase anything. Stood around for half an hour waiting without ANY communication from the young lady who helped me. Though I did hear them talking about what kind of commission they were going to make between each other instead of telling me what was going on. Communication is important. Don't let customers stand around without telling them that you are having issues or whatever it is. I was ready to drop $1600 and get out the door. I will never come back to this location. They did not even attempt to keep a customer and just let me walk out the door. Next time, communicate with the customer and don't worry about your commission until you actually make the sale. Disgusting.
My experience was totally different than all the rest but, let's just say CONN's took care of me on both occasions for a t.v that was defective and traded it in for a newer model. Thanks to Jared and the Manager on duty both nights for assisting me.
Customer service was very helpful So fare very Satisfied new to the company will up date if needed Thank you conns for your help But the only think not Satisfied about is the rate for delivery for when you spend a certain amount of money I believe That delivery should not be charged a 200.00 fee Conns management please address thus matter
They girl that helped us was very helpful with everything
James and Victor went above and beyond to get me a tv when my old one finally died. This was my 4th purchase at this location and EVERY TIME this team inpresses me.
Amazing customer service they are very nice and helpful thank you
Kind people, efficient, and always helpful to find good deals and save money where you can
Zach was amazing called before going in and made the process of purchasing so easy will be coming back !
Liked them 1000% better than American furniture. Prices were decent.
my wife and I really enjoyed our experience purchasing a new washer & dryer and a new couch. the sales people were pleasant and do not hover over you constantly, there is no pressure to decide anything, but when you do have questions, they're very helpful. we would shop here again.
Great customer service! Getting approved was easy and fast.
Purchased an upright freezer floor model. I had no scratches or dents. When it was delivered it has a Nickle size dent on the side. Neither the store or the delivery people were willing to compensate for the damage. Probably won't buy there again.
My first time purchasing furniture and Zak and the team made our experience perfect! 🙂
Milo was amazing.. even when the price shifted more than expected, he was so honest and kind about it. I’ve bought from Conns many times before.. his customer service is impeccable!!