Reviews (100)
After waiting a couple of weeks for them to show up to do a commercial underground job some guy dressed more like business meeting walked in with his hands in his pockets looked at the concrete cuts in the hole and said yeah I need more concrete broken call my office to reschedule walked out. Now how does that help me after waiting 2 weeks? He did stick around long enough to lear at my female project manager and hit on her. So unprofessional.
I was really pleased with their service. They fit me in the same day, and, even though the repair was minor, it was handled well. I would call them again.
When we were looking at plumbers to help replace our water heater many of them mentioned how pricey JT was, and while they were expensive, we felt that it turned out to be worth it. Our technician Michael was professional, very nice and accommodating, and got the job done well! The thing that stood out the most to me in JT’s service was the efficiency with which they were able to get the water heater replaced.
Mike was great! I’m still waiting to hear back from the office to schedule drywall and tile estimate though. Mike was told in front of me that she would reach out to schedule for today but I still haven’t received a call back?
CRAZY expensive! There is a $79 consultation fee for a quote, which isn't unreasonable if the quote is realistic. My water heater went out on Friday an I wanted to take the opportunity to upgrade to a tankless water heater. The price they quoted was over 300% higher than the next two companies I had look at it. 15 minutes of phone calls after they left the house saved me $10,000!! I had to pay these guys $79 to waste my time and force a consultation fee to cover the employees time. Such a rip off.
Extremely disappointed. Had a last minute need and the was way over charged and the work completed didn’t even fix the problem. Tried to discuss my disappointment with two different people. Their biggest concern was that I pay them, which unfortunately I did.
Had a great experience with Shane and Rob finding and fixing our leak from our upstairs bathroom. They were professional, courteous, and didn’t stop until they identified and then replaced the parts needed.
Patrick was great. He walked me through the process of replacing my water heater and the different options. The cost was higher than I expected, but Patrick explained their pricing. Overall a great experience.
I can’t speak for the quality of their work, however, I can let you know that this company charges 2X to their competitors which have been in business 30+ years. I had them come out to check on our basement to add a sump pump. I got a quote from them and then called another company to compare… JTs price was literally double for the exact same work. Please do your due diligence and get multiple quotes. What JT quoted is absolutely ridiculous and borderline unethical.I will never call them again.
Great service. Nathan and Bradley were very professional, very nice. Would definitely use them again.
Quick to schedule, arrived on time, great communication, and quality work. Glad I found JT Plumbing Heating & Air
Great people and great service and Cynthia in the offices was helpful. Will have them do my work for me.
Do not use. They will tell you some insane price but not until they've come to your house and try to charge you a diagnostic fee... They haven't even looked at the unit and we're telling me a price that I asked on the phone for and was told they couldn't.. Feels like a scam. Stay away.
We submitted a message through JT’s website over the weekend to request installation of a sump pump and three days later the job was done! Our house did not have a discharge pipe and the guys from JT developed a creative plan to install a line at a really reasonable price. The guys were courteous and prompt and, most importantly, they did great work.
Rob lane was perfect. Made my day so much better. I think he is super friendly.
Great experience with JT Plumbing. Patrick was very clear about all the things he needed to do, the costs upfront, and resolved everything in two days.
I had them come out cause my ac unit did not work. they came out in 30 min they had it running again. very happy with the services .
Rob was timely, shared details that helped me understand the problem, and worked with me on pricing. JT plumbing was quick to respond and I really appreciated that, since it was an emergency repair.
I had a pipe start leaking. Called JT and they were able to manage the issue within 24hrs. Crew was informative, clean and very professional.
They were quickly in responding and came out quickly. From placing the order to servicing, TOTALLY professional and customer oriented. I will DEFINITELY USE THEIR SERVICES