Reviews (13)
Great job they came and fix my problem. Me arreglaron mi problema con el aire muy agradecido.
Definitivamente no recomendado, irresponsable, poco profesional No acude a las citas programadas por el, no se comunica para avisarte que no va ir.
We have been using Laguna at our complex for a couple years. They are responsive, professional, and they are our primary vendor for our 160 apartments. Would recommend to friends, family and coworkers.
They have an ad saying they always do residences but we called and they didn't want to help us.
In the beginning I was very impressed with this company but now I am completely unimpressed. They never finished the job, they ignored my countless calls, left the ladder in my shower, knocked the shower curtain rod down and left it and left the attic door off. Serious hazard for this handicapped 70 year old. When I reported them to the Better Business Bureau, they told them that they kept in contact with me (nope!) and that they didn’t leave the place like that (I have photos to prove it). Do not waste your money like I did! They’ll take it all and not do what they claim they will do.
Amazing service and super professional! Definitely will use them again. Highly recommended
I guess you always get what you pay for, ac pipes freeze up and it stops working so I have to turn it off until pipes melt, I can't have it lower than 72, we've been calling them for over a month but they never show up to fix it
Laguna is hands down the most reliable HVAC service I've ever had the pleasure of doing business with. Both Luis and his son Luis really know what they're talking about and have the amazing customer service to match their skills! They are the only HVAC service I will use for any issues I have at the apartment complex I work for. For both residents and employers, I highly recommend giving these guys a call! Residents love them too! They make the entire experience here better for everybody. Very glad to have them!
Hired Laguna to do all my A/C repairs for Northcreek Apartments and has never let me down. Very prompt and reliable and extremely affordable compared to other companies out there. The staff is very friendly and always go above and beyond expectations to ensure all work is done correctly the first time. Highly recommend Laguna for any commercial or residential needs.
Have a rental property that had the A/C go out on renters. Called several HVAC companies and unfortunately this time of year everyone is booked several days out. I contacted Luis the owner and they managed to squeeze me in. Customer service was on point and they did not take advantage of my desperate situation. Honesty, integrity, and quality service...I recommend these guys!!!
Knew exactly was wrong with it without beating around the bush. Great price my AC has been working great since
Luis is a superb HVAC specialist. Price was great and service was even better! I highly recommend Laguna. Thanks again!
They did a good job and they did more of expected.