Reviews (100)
Guy showed up towards the beginning of the window, fixed our sink leak in about 5 minutes, checked our water pressure and left pretty quick. Really satisfied overall, would use them again.
I discovered that my faucet from my upstairs bathroom was leaking and leaving a water stain on my ceiling in the living room! The manager and his staff was very quick to coming and helping replace the faucet before it did any permanent damage.
Courtesy plumbing and heating is the best! I had a pipe burst and every other company I called was going to take between 3-4 hours until they could make it out and their price was twice as high. Courtesy was there in less than 30 minutes and took care of the problem for half the price. These guys rule!
Great experience with Courtesy Plumbing and Heat. After going through a few different companies and having bad experience with business’s elsewhere, they were able to help me with my needs and provide great service and quality. After explaining my problems and concerns to the staff members and after the repairs were made the manager Frankie reached out and made sure everything was up to par and working as it should be. Great people and great service. Will be using them for any future needs.
The courtesy team is fantastic. Stephanie in the office was very helpful on getting the technician Kris out to look at my boiler. Kris did a great job and gave me tons of knowledge on how to properly maintain my equipment. Kris got me signed up for their membership and i feel very confident in courtesy plumbing and heat to take care of my house. Thank you.
We had a sewer main backup that caused a huge mess in our basement, Bobby and Frankie came to my house and popularly explained my sewer system. Sam gave us a recommendation for a full line sewer replacement, we are extremely exited to not have to worry about our sewer line. Thank you Courtesy Pluming!
I called when I woke up yesterday morning and my basement was flooding. The gal on the phone was super helpful, even though the next available appointment was not till 3 in the afternoon. She promised she'd keep me at the top of the list if there was a cancellation or someone finished early. Thank goodness the technician was running early that day and made it out by 11 am!! He was able to quickly assess what parts of the system were in terrible shape and we chose to go with a new pump. He had the pump in the truck and was able to install the entire thing quickly and professionally. I will be using Courtesy Plumbing and Heating for some of the other HVAC work I need done because I was very impressed with the speed and quality of the work performed.
I get that this was a large job, but the way this work was carried out was extraordinarily unprofessional and beyond frustrating. The work was shoddy and took months longer than expected, leaving our roommates with no bathroom for months. We started out with a fair quote and with Samuel B as our main POC responsible for this project. The job was supposed to take 4 visits and be completed in just a few weeks. The first visit went well, pipes were installed under concrete and things seemed to be going well. However, we then could not get in contact with Samuel and had an extremely difficult time getting the company to continue with the project. Sometimes someone would be scheduled to show up and we'd get a no show, sometimes people we hadn't seen before on the project would come and be completely confused on what work they were doing. We were confused as to why this was happening- after numerous calls, we found that Samuel was MIA in Texas and no longer working on this project. Work after this first visit was horrible- messy concrete pour, trash everywhere, wrong valve installed, and a shower pan installed so poorly that the pipe ended above the pan and water pooled in the pan. The man who installed the pan seemed extraordinarily confused on the process of how to install a pan and yelled at me about the pan, so I attempted to calm him down by offering to leave work to pick up some new parts at a home depot for him, to which he declined. He also charged the wrong amount for the finished job. The company found this out months later, long after our GC finished the shower and fixed the numerous errors with the shower pan. I'd recommend staying away from this company or adding into the contract/work order that work must be completed within a certain amount of time to avoid issues with missing project leads. Yikes!
Did good work but left a huge mess in the basement and a trail of rusty water drops throughout the house as he took the old water heater out. Cod have plugged the pipes with a rag, at least. Plus they were very expensive. Won't use their services again.
Very knowledge in what they do. Always quick to respond, and very respectful. They have very reasonable prices and they don't hesitate to explain what needs to get done.
My company used them recently to hook our facility up to city water and the job they did was outstanding. The crew was professional and courteous, and cleaned up after themselves everyday they were here. I would definetly recommend them to anyone needing there services.
They were incredibly helpful and patient when replacing my water heater after the bottom rusted out. My parents do not speak English well and the two workers sent out were very helpful explaining things and making sure everything was understood. They wore shoe covers inside and were great with our dogs. I would definitely use this service again. Brandon was great.
Courtesy fixed my shower, after I managed to REALLY foul it up, trying to replace seals. They came same day, fixed it right (which wasn’t easy, considering how I had fouled it up), so we got the water safely turned back on. Great responsiveness, VERY professional staff. I can’t say enough great things about Courtesy.
Marvin was amazing. He went above and beyond for our family on a very cold winter morning. He was very professional and worked fast with his coworker. I would recommend this company again and again.
Awesome team! From the start respectful and understanding not just another customer. We got cut off the same person called me back, as we were setting up the appointment my battery died.. Hour later I called back got someone in the springs he found my info and the previous person had saved my scheduled visit confirmed and waiting to get that last bit of info. Their service tech took the time to be personable.. because let's face it we're all careful when it comes to hiring a company to work on our homes. What I appreciated from start of of the appointment was that they took the time to do it right! Not just quote me and go, if something is important it shouldn't be rushed. Call around make sure you not getting ...., I did and I will call on this honest and respectable company for any future needs! Affordable, a name that means what it says! Thanks again to all of your staff.
The company was fast and friendly on getting some one out to help! I should have called them the first time I had repairs!!! I will definitely use them again. MY TECH WAS SUPER NICE!
I have made two emergency calls to this company, one in June and one yesterday. The June call was to have an estimate on AC installation after a storm took out a 75ft Blue Spruce that landed on top of a shed crushing my Evap cooler and the second was for a Furnace that stopped working. I was taken care immediately on both calls. Jeff provided the estimate for the AC installation in June and couldn't have been more caring about my situation from the storm. He went above and beyond trying to get me help to repair the damage to the side of my home and removal of the evap. cooler. I got lucky, because this company also employs Ryan, a general contractor who truly knew his stuff. He repaired the siding, removed the cooler and reinforced the inside of the shed the cooler had been sitting on. He was very professional and got it all done in less than a day. After calling yesterday for what I thought was an AC malfunction, Marvin, HVAC tech was sent and found my problem to be a worn out furnace fan and motor. He replaced the furnace yesterday working diligently to get it done so I could have my AC back working. He was professional, pleasant and timely. Kristopher, the GM of Affordable Plumbing and Heating, delivered my new furnace. While he was here he found some minor issues with the AC installation done in June and immediately addressed them with me and scheduled a day Marvin could come back. Did I check around for pricing with other companies. No. Did I get second estimates. No. I was so happy with the great customer service I received for beginning to end, that I didn't need to. Then amount of work that was done was time consuming and the pricing was very fair. Kudos to Affordable Plumbing and Heating. I highly recommend.
Affordable plumbing was very professional both on the initial call & the service. I received a 2 hour window time for the Day of service. Got a call From Jeff for approximately the time he would be arriving. Jeff was on time, was friendly & once he looked at our drain, told me what the problem was & the exact cost. I definitely Would use them again!! Jeri R
David came out today to check on a possible leak with the swamp cooler. He and his partner went way beyond what could be expected in trying to locate the leak. Great experience as usual.
David M. came and installed our new air conditioner and did a great job. We’ve used Affordable Plumbing and Heating for the past nine years. They’ve installed our heater too and have kept up on the maintenance. Great company and awesome staff.