Reviews (100)
Title: Exceptional Service and Reliable Solutions from JMS Air Conditioning and Heating Review: I recently had the pleasure of hiring JMS Air Conditioning and Heating for my HVAC needs, and I must say that my experience was nothing short of outstanding. From the moment I contacted them to the completion of the job, their professionalism, expertise, and commitment to customer satisfaction were evident. One of the most impressive aspects of JMS Air Conditioning and Heating is their exceptional customer service. From my initial inquiry, their friendly and knowledgeable staff took the time to understand my specific requirements and provided clear and detailed explanations of the services they offer. They were prompt in scheduling a convenient appointment and were flexible with accommodating my busy schedule. On the day of the service, the technicians arrived promptly, well-equipped, and ready to tackle the task at hand. They demonstrated a high level of expertise and efficiency while working on my air conditioning and heating system. It was evident that they were well-trained professionals who take pride in their work. They diagnosed the issues accurately, provided transparent recommendations, and implemented the necessary repairs with precision and care. What impressed me the most about JMS Air Conditioning and Heating was their commitment to delivering reliable and long-lasting solutions. They didn't just fix the immediate problem but also took the time to inspect and optimize the overall performance of my HVAC system. Their attention to detail and commitment to excellence were truly commendable. Furthermore, I found their pricing to be fair and competitive. They provided a detailed breakdown of the costs involved upfront, ensuring transparency and no surprises. The value I received for the quality of service provided was exceptional. In addition to their technical proficiency, JMS Air Conditioning and Heating also excelled in their customer communication. They
Excellent service Professional technician Kind and respectful
JMS and Jeff specifically are fantastic.
Yaniv was amazing!!! Great customer service!
Have used JMS for several years and look forward to continuing using them.
Great service. Technician was knowledgeable and professional .
This a buttoned-up and professionally managed company. They installed a new HVAC including new duct work and an Iwave. The quality of the work was A+ and every one of the technicians was trained and knowledgeable. I had an issue with the coil shortly after installation and they replaced it - no questions asked. They have since followed up regularly to ensure that I was completely satisfied. Too many people to recognize but Damien, Juan Carlos and Enio were stars.
This was my biannual checkup and Yaniv is always professional and pleasant. He kept me informed and explained everything as he went along.
Signed up for the HVAC maintenance program and have been totally. Our technician, Jeff Valverde was professional, informative, and thorough.
Enio was excellent and explained all issues and systems thoroughly. Very attentive and took time to assess and troubleshoot issues. Highly recommend
Excellent service. Great company, great zoned HVAC system!
Very good and Eduardo (JMS technician) is excellent.
I highly recommend the technician that serviced my A/C&Heater unit today. Jeff was professional, on time and took his time to explain to me how to use my unit properly.
I had an issue with an automatic exhaust fan. Called on Monday, the technician came on Tuesday on time as promised. Damian was professional, respectful of our home and explained the issue and how he addressed it. A+ service!
Joe and JMS was recommended to me by a good church friend as they had done the A/C systems for his apartments. Well, after being left extremely unsatisfied by work done prior from a home insurance based servicer, I was left to sweat it out for 1 summer. By the time last summer had rolled around, I knew my portable swamp cooler wasn't going to cut it. Had a whole new system installed with new ducts. Time from project start to project completion was done in under a week (proposed timeline was 1 week, I think it actually took like 3 days from start to finish; super impressive). I was apprehensive over swapping over from my gas furnace to electric heat pump, but it was the only way for me to get a rebate from LADWP for the A/C system install. Now I'm really glad I did. 1 year has passed now and the new system has actually allowed me to keep my house more comfortable all while saving me money over what I spent running my old system. No more uneven air pressure from room to room, the whole house maintains its temperature well to the point where the system only runs a few hours per day, and luckily enough for me since my system was switched out to a heat pump, I didn't get hit very hard at the beginning of the year when gas prices spiked. And also since I have solar on my house that was sized around use when I had my old A/C system in, operating the A/C really doesn't cost me anything to cool or heat.
I used JMS to replace the aging heat pump at my condo and rely on them to do regular maintenance. They are quick and reliable for maintenance needs and are good with HOAs. Tina, assisted me with replacing my old heat pump. She is very helpful, responsive, and courteous over the phone and through email. 5/5 customer service.
Eduardo was great. Very knowledgeable and professional.
Allan S. Went above and beyond to make sure our unit was in proper working order and was able to fix an issue of lack of airflow in one of the rooms. He had a great attitude and was a pleasure to welcome into our home.
We received a top-notch service from Eduardo. He was on time, very professional and knowledgeable. He explained and showed pictures of everything that he did. He also gave us recommendations of what services we need in the future.
Did a complete replacement of our entire HVAC system. They were very professional and did a great job.