Reviews (49)
AAA service from the moment I called to the technician. Best hvac contractor I have ever dealt with.
MD air is honest!!! I was quoted 3 times as much from a competitor (Nexgen)on things that didn’t need to be replaced. This is why it pays to shop around. MD air was on time diagnosed what was wrong ordered the part and had my heater up and running the next day! I’m a customer for life! Thank you.
The best customer service anyone can ask for. I highly recommend MD Air Solutions to anyone who is looking to repair or install A/C and heating systems. Thank you for your attentive service.
MD Air solutions is definitely the company you should call and use, I am seriously impressed by the professional response I have received from this company and the quality of technical diagnosis and repair of my York system. Yvonne who handles all the calls is amazing! Her follow-through is unlike anybody I have ever dealt with at any company in my professional experience as a professional management company. Dan, the manager of this company goes out of his way to help out his clients, I will be using this company over and over in business and for my personal home use
The best AC company out there hands down. They are so prompt, technicians have amazing service, and their quality of work is top notch. Take it from me who's worked with many AC companies as a real estate agent, they will get the job done with quality service! Sophia and their team out there will get you taken care of!
They did everything they said they would, showed up on time and kept me informed all the way through. They stepped in midway through an A/C install to complete the heating portion of the work as the prior contractor had not performed as promised and was not honest! These guys are, I highly recommend them!
Maintenance service. Well trusted company. We will refer to family and friends.
So bought a house in the fall of 2019 and come to find out the furnace was bad when we went to run the AC the following summer. Had Fidelity Home warranty (what a joke they are) they contracted MD air to come check it out. MD says they need to replace it but 1 part of the furnace is bad and the other is not so warranty Will only cover the bad part but the good part needs to be replaced too because the new part is incompatible with the new part. That's my burden to bear and I have to pay the difference of that of $700ish or something. So basically half of the replacement is covered. Fine. Well AC runs fine then comes the winter. Go to run the heater and it starts to warm them would shut off. It repeated this over and over and would never get the house up to temp. I called MD air and explained to them.the issue but was advised because I initially made this call through Fidelity I would have to call them first for a service call them once they got it would dispatch a tech to me. I explained it's been less than a year according to their warranty and was then advised because I went thru Fidelity it's only 90 days. I follow protocol and call Fidelity, a tech is sent out and they BS me about the issue claiming the filters are dirty etc etc. Not the problems. I call my friend who's an HVAC tech and explain him the symptoms and he says sounds like my ducting is insufficient for the furnace they installed. I tell MD this and low and behold they agree. Now they say unfortunately the ducts aren't covered under their warranty and Fidelity doesn't cover ducting too. Now I understand that, but I had a working heater before and now I don't. Why is that my fault? Both MD and Fidelity refuse to make it right wintout me shelling out thousands of dollars to replace my ducting to make my system work like it used to. Fidelity are crooks but I was hoping a locally owed business would do right by their local customers. I figured out the heating element was getting too hot causing it shut o
Mike is very knowledgeable, thorough, and efficient. Great service tech.
They were very fast and efficient on repairing my AC when I really needed it!
Everyone within this company was extremely helpful when our AC went out in the dead heat of the summer. I called in and had some questions and needed help. This company is more than trustworthy and competent to handle your heating and AC needs. Their rates were very reasonable, top-notch products and the customer service is the best in the industry. Look no further for Heating and AC!
They can over early fixed our issue and had us running with a new cap in 30 min
MD Air Solutions are scam artists. Avoid them ! Our home warranty company assigned MD Air Solutions to our house. They tried to charge us 4k more then all other estimates to repair our AC. MD Air Solutions claimed it would cost 4,800 to bring the AC up to code/update ducts/update electrical etc. The home warranty only covers the parts, so MD Air Solutions saw an opportunity to overcharge us thinking we would believe we are stuck with them (since the home warranty company assigned them to us.) I knew their quote was BS, and immediately asked the home warranty to send out other companies for other estimates. MD Air Solutions came out to 4k over other companies. Don't let MD Air Solutions take advantage of you. MD Air Solutions does not have leverage over you if your home warranty assigns them to you. Ask for another company to give you an estimate.
This is a great company to work with. I would recommend to anyone. They truly care about their customers. Working through home warranty is never easy, once I got the explanation of the process and how it works by the office staff,. I understood that my home warranty can sometimes delay authorizations. Once it was all said and done I was very pleased and happy with the technicians that came out. Thank you again MD Air solutions
This Company is 5 star, they are honest , on top of it , and super informative. Going through home warranty is hard enough. After talking to the district manager, Samantha Hernandez. She explained everything to T . And I am super grateful that MD air solutions came out and repaired my unit. I will refer them to everybody I know. Thank you and the Air Solutions
They are very responsible and on time but they’re repairs I have only had excellent service with them
Run! MD Air Solutions was chosen by Fidelity National home warranty to service our a/c as the motor burnt out. My experience with the technician was great. He communicated with my husband that the motor needed to be replaced. The technician then left to go bring the needed motor and came back and replaced it. By the way we just recently had the unit serviced by a different company with whom we worked with for over 10 years. We paid them over $500 for same day service rather than waiting for the warranty. That company cleaned the unit and replaced a few parts, one of them was the capacitor, however they told us the motor would probably not last very long so we waited and called the warranty. After the technician left we received a bill for the replacement of the motor which they did, but there is also an additional fee for replacing the capacitor which they DID not. My husband sat through the whole process and the only item replaced was the motor. I emailed MD Air Solutions to dispute the charge and they are adamant the capacitor was replaced too, and they are billing the home warranty and not me. Interestingly enough, the technician gave us the motor to dispose of it but never the capacitor, and he certainly did not walk out of our house with the capacitor either. Samantha Hernandez responded to my inquiry in a very rude way. Not even a hello customer, thank you for reaching out to us, we will review your concerns and advise. Nothing like that at all. I’m trying to call FNHW but their wait times are super long. 😔🤷🏽♀️
I have used MD Air solutions for several years now. I only have great things to say about this company. They are professional, timely and fair. Mitch and company are great people. If you are in need of HVAC repair, maintenance, or replacement give them a call.
Still waiting on the repair, but have been very responsive in providing appointment windows and getting out to see. Now it's a matter of warranty. Our tech Eddie was very knowledgeable, and was very thorough in answering any questions we had
Our A/C was not cooling during the heat wave and they came out the same Day!!!! I was not excepted that but they fixed it & happy wife happy life ! Thank you